This topic has 3 replies, 3 voices, and was last updated 10 years by sharmstr.

  • Author
  • #109203
     Laurent_C
    Participant

    Good Morning,

    I have bought rtmedia licence but I can’t type my licence key, the option describe by rt media is unavailable with KLEO.

    Tomato you see, I send you the image provided by rtmedia and the screenshot of my dashboard. The place for the key is unavailable.

    If you can tell me how can I do to use it it will be good.

    Thank you

    #109313
     rikbutterflyskull
    Participant

    RTMedia is a free plugin with premium addons. You must install and activate first the addon bought.

    Your first screenshot is for RTMedia Photo Tagging addon, is written 🙂

    #109323
     Laurent_C
    Participant

    Yes but if I install as you said, site is broken by a so long time to load page !
    More than 30 sec, its crazy …
    How can I do to enable kleo rtmedia extension with my rtmedia licence ?
    I bought it to use with kleo
    Thank you

    #109581
     sharmstr
    Moderator

    The license tab will be available once you install one of their addon plugins that you purchased. You need to go to your rtMedia account and download the install files.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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