This topic has 7 replies, 4 voices, and was last updated 7 years by Laura.

  • Author
  • #161277
     AdamK
    Participant

    Hi

    rtMedia just made an update. After updating, the option to upload in activity (the media button that used to be below the post box) is now missing.

    I have checked the settings in rtMedia and Buddypress and the settings are still correct.

    Please can you check Kleo theme with latest rtMedia update and let me know how to fix it?

    Many thanks

    #161278
     AdamK
    Participant

    The privacy settings and Post Update are also missing.

    I just restored to a backup prior to the update, to make 100% it was the rtMedia update that caused the problem. Prior to the update the various update options / buttons are present.

    After update everything under the post box is gone. Please see attached.

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    #161308
     AdamK
    Participant

    Hi

    I am going to reinstall the site today. I will report back here when it is rebuilt so you can see this issue happening.

    Hopefully this will not prevent you from investigating the issue on your own test servers.

    #161313
     Cairy
    Participant

    Hi, same Probleme here.

    #161386
     AdamK
    Participant

    Okay I have reinstalled the site / theme, with the latest version of rtMedia and the activity post options are still missing.

    This includes the post button, so it’s not actually possible to post anything on the wall at all at this stage.

    Cairy is also having the same problem. 🙂

    You can see this happening on my site, details posted previously (I just changed it to https instead).

    Please let us know how to fix this, though I’m guessing this might require a theme update.

    Many thanks.

    #161392
     AdamK
    Participant

    In case anyone asks – this is not happening in other themes e.g. Twenty Seventeen, see attached.

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    #162253
     Abe
    Keymaster

    Hi, please check with the latest theme update released and let me know how it works since it should be fixed now.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #162254
     Laura
    Moderator

    Hello, i’m very sorry for the delay, please try by adding this to style.css of child theme or at Appearance > Editor > Style.css

    COPY CODE
    
    #whats-new-content.active #whats-new-options { display: block;}
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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