This topic has 3 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #83581
     briangoodall
    Participant

    hello I installed rtmedia and geo directory but if a click add listing within geo directory it doesn’t if I have respond If I have rt media enabled. I contacted geodirectory and they said “I’d look for something more reliable”. Is there an alternative to rt media that I could try or would this cause problems with kleo?

    If you would like to view the problem log into my site and enable rt media to cause the problem

    thanks

    brian

    #83692
     Laura
    Moderator

    Hello, could you describe the issue a bit more please? 🙂 I will need more details in order to help you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #83976
     briangoodall
    Participant

    Sorry I re-read my post and I also found it hard to understand ????

    Within my geo directory I have a link to add a listing, now when I click it the add listing page starts to load and freezes like it’s in a loop. If I click the browsers stop /refresh button the page looks like it’s loaded with no css, I disabled all plugins and geodirectory then works fine, so I then re activated plugins one at a time while rechecking the add listings link, it is defiantly the rt media causing the problem, if you go into my website you can view the problem by activating the rt media plugin and trying to add a listing in the directory section.

    Thanks for your time

    Brian

    #84032
     Laura
    Moderator

    Hello, so its a conflict with them i see, the solution would be to disable rtmedia, or you could add a multisite and make the geodirectory a single site

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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