This topic has 5 replies, 2 voices, and was last updated 8 years by sharmstr.

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  • #100702
     camelot
    Participant

    Hi,

    When I click on an image (with rtmedia lightbox enabled), I receive this layout, that doesn’t seem right. I remembered when installed rtmedia, I got the message like “character in header” and “override your theme template”. I read the documentation, searching around this forum but see no solution.

    Could you help me out?

    Thanks.

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    #100740
     sharmstr
    Moderator

    We need more information.

    What version of Kleo?
    What version of rtMedia?
    Do you have rtMedia > Custom Css > rtMedia default styles enabled?
    Have you looked for plugin conflicts?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #100896
     camelot
    Participant

    I installed Kleo 3.1.3, rtmedia is bundled with Kleo, version 3.10.1. Default styles enabled. All plugins deactivated, except BuddyPress and rtMedia but the problem still persist.

    Additional, I found that Kleo demo have exactly same problem I encountered. http://seventhqueen.com/themes/kleo/members/kleoadmin/activity/79206/

    It just takes too long to load a single image.

    #100975
     sharmstr
    Moderator

    It loads quickly for me and I dont see the display issues that you speak of

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #101065
     camelot
    Participant

    wew, this’s weird. I tested again with my home computer and found that everything is perfectly normal, demo site and my own site. But I still got that error in my computer at work, which run behind a firewall. Tried many more computers and I must conclude that my workplace’s firewall was tampering something, which I have no idea about.

    From now on I’ll test the website using other computers. Thanks for your time.

    #101072
     sharmstr
    Moderator

    No problem.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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