rtmedia not working-sometimes

[thomasharbort]

http://lippz.de/mitglieder/kraftzilla/media/

sometimes the mediapage is not found- although i did not change anything. I deactivated and reactived all plugins step by step.. this has no effect.

 

Please help me solving this issue, my members are really upset.

Thanks

[Laura]

Hello, please share admin credentials so i can check it out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[thomasharbort]

the plugin author adviced a change and re-save of the permalinkstructure

[Laura]

Did it resolve it? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[thomasharbort]

Yes, that was the right solution but i had to re-stall the Theme my Login Plugin after changing the permlinks.

[Laura]

Hello, glad you could resolve it 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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