rtMedia upload preview is messed up on Google Chrome.

[Vitarka Solutions]

rtMedia upload preview is messed up on Google Chrome.

[Laura]

Hello, plese check out that you dont have any plugin that has a conflict, try deactivating some. Also check out custom css, it may be messing with some of those classes

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[Vitarka Solutions]

I have updated the parent theme v 2.8.4 but still new updated Updated rtMedia templates for newer versions and rtMedia 3.8.6 css fixes not coming up such as attach files button like in the image attached.

[Laura]

Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
Please share admin credentials
Thanks! 🙂

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[Andrei]

Please provide me admin credentials to your site so I can give a closer look at this issue.
Thanks

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[Vitarka Solutions]

Username : SeventhQueen
Password : A@y#M)&4Q10o
LoginUrl : vvsbi.org

[Andrei]

It works fine for me, can you please let me know what browser are you using ?
Or if you updated recently I recommend you to clear your site cache and your browser cache.
http://seventhqueen.com/public-files/andrei/2015-07-21-2ieqj.png

Cheers

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[Vitarka Solutions]

It works fine on Mozilla problem is while using Google Chrome. Already tried clearing browser cache , website cache and incognito mode.

[Andrei]

Please add the following css rule in “SweetDate > Styling Options > Quick CSS”:

COPY CODE

#whats-new-options{ height: auto !important; }

Cheers

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[Vitarka Solutions]

Andrei thanks for the help but i still didn’t get why i have to add the css whereas it works perfect in the sweetdate demo link.

[Andrei]

It was a small css issue, I also pushed this small change for the next theme update but if you want to fix it sooner than the update you’ll have to use the code I’ve provided.

Cheers

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[Vitarka Solutions]

ok

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