SAME NAME FOR ALL MY PROFILE GROUP FIELDS??

[Marioskls]

Hi, I use Kleo and buddypress. In a user’s profile page I see that all field groups have the same name even though I have 3 fields with different name. The name depends on which field group you want to edit. as per attached picture. Please help.

 

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[Radu]

Hi,

Please check the groups of the fields at the top page.

IF you cannot figure how to, please provide admin credentials to take a look.

Best Regards

Radu

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[Marioskls]

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[Radu]

Hi,

I was referring to verify…

See here in wp-admin backend http://www.playlookup.com/wp-admin/users.php?page=bp-profile-setup

Make sure you don’t have group fields with same name

Cheers

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[Marioskls]

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[Marioskls]

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[Radu]

I see,

Please provide admin credentials to take look at this issue.

Regards

Radu

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[Marioskls]

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[Radu]

Hi,

You can create a new user account with administrator rights, then post here and mark as private reply after we solve the issue you can delete that account.

Cheers

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[Marioskls]

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[Radu]

Hi,

I see that have some modifications in child theme and few plugins that kleo doesn’t come with these.
I suggest you do test if the problem dissappear if you disable all plugins that not comes once with kleo and disable kleo child theme.

Let me know if this solve the issue.

Regards

Radu

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[Marioskls]

1. Modifications in child theme relate to rtmedia and I am pretty sure that they do not have anything to do with this issue.(not that hard)

2. So you suggest that I should disable plugins and Kleo child and check if this solves the issue. Ofcourse it will solve the issue! (In such a case I will have the Kleo theme by it itself without plugins and addons and it will work like new – It would be just the same if you said: “I see… well..delete everything, download Kleo, install and start over, let me now if this solves the issue…”)

Sorry but I came to you because I thought you were professionals and you can look at the code. I even gave you administrative rights to my site to check the plugins, the code and everything related to my site. Such a waste of time. Well, what to do.. this is reality and I have to deal with it.

[Abe]

Hi, this is the first step you should have done to test and we can’t disable them on your site if is live.

This test is very important since it will tell if is related to our theme so we can fix it or not.

Since on our demo site and our other testing sites this is not an issues that is why my colleague suggested it could be related to a plugin or some customizations.

Pleae try to activate first wp default theme with the same configuration and see how it goes and if is still an issue then disable some plugin to see where is coming from

All the best

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---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Marioskls]

Hi, this is the first thing you should have said to me, from the beginning, so we can avoid this exchange of emails and messages for almost a week now… (answer to: “Hi, this is the first step you should have done to test and we can’t disable them on your site if is live.” and “This test is very important since it will tell if is related to our theme so we can fix it or not.”)

If you asked me I would give you my permission to disable them since you know better to what the issue might relate to. I’m an economics guy..not computer science. That is the reason why I come to you for help, followed your instructions as per above, gave you administrative rights etc. Don’t worry though, I get it. I Will find my self the issue..(deactivate plugins..activate first wp default etc.) thanks.

All the best

[Abe]

Indeed, this is what my colleague should have told you in the first place and those are the steps to take to ensure it is theme problem.

We help you with any bugs that you find but please do the tests to ensure we are talking about something related to the theme.

All the best and sorry for any inconvenience.

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---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Marioskls]

No problem. Just found out that for some reason WPML String Translation plugin has something to do with it. When I deactivate this then everything is back to normal.

[Radu]

Hi Marioskls,

Most probably this is a conflict between kleo,bp and wpml, and will require some time for investigating and fixing.

We will investigate this issue and we will get back to you. If this issue will be reproduced like you have described, this will be fixed in a future update.

Sorry for inconvenience

Best Regards

Radu

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[Marioskls]

Hi, no problem.

In the meantime, password has changed for the admin account I provided to you. If you need to access my site, please tell me to provide you a password.

If the issue is fixed please notify me.

Thanks

[Radu]

Hi again,

Install this plugin, after you activate this plugin check if the group fields have the same name.

https://wordpress.org/plugins/buddypress-multilingual/

Let me know if this will solve your issue

Cheers

Radu

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[Marioskls]

I have it already activated. It works and allows me to translate the fields with string translation, but the issue persists

[Radu]

Hi,

I suggest you to report this issue, to the WPML support team https://wpml.org/forums/forum/english-support/

Sorry for inconvenience.

Best Regards

Radu

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[Marioskls]

Ok, Thanks.

A question regarding the profile photo: Currently the profile photo is shown in the center of the cover photo. Can we move it to the left or somewhere else with css or any other way?

[Radu]

Hi,

Sore you can do it like this

COPY CODE

div#item-header-avatar {
    left: -150px !important;
}

div#item-header-content {
    left: -150px !important;
}

Replace left with your desired position and values as you wish.

REgards

Radu

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[Marioskls]

Thanks,

I would appreciate it if you also provided me with a code so I can have the Cover photo of groups always to “show less” and the SHOW MORE button to be hidden so users won’t be able to click on it.

Thanks

[Radu]

Hi,

Try this code

COPY CODE

div#item-header-content {
    display: none !important;
}

body.buddypress.is-user-profile div#item-header {
    padding: 15px 0 !important;
}

Let me know if is ok

Cheers

Radu

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