This topic has 1 reply, 2 voices, and was last updated 8 years by Andrei.

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  • #103245
     geharre
    Participant

    I’m have server issues from what the hosting company said is a bad script running. I paste a copy of the conversation, can you take a look?

    Chat ID: 6320717. Question: Provider: Bluehost – My Domain is: “thekickbac.com” My site is slowing down and I had it optimized. Do I need to go up to another plan?
    12:16:07pmDylan

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    I can look into that here for you, no problem. I will just need to have you validate the account with the last four of the cpanel password of the main account.
    12:16:22pmGerald

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    691!
    12:23:57pmDylan

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    Looks like the website is taking all the resources on the account, and then some. Looks like both php and mysql are eating those up. Looks like most of that coming from the main website.
    12:24:32pmGerald

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    should I upgrade? What do you think!
    12:25:29pmGerald

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    Is the wordpress account better or should I change to the VPS
    12:31:59pmDylan

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    Optimize from what I am seeing here. Looks like just some bad scriipts running crazy on the server.
    #103901
     Andrei
    Moderator

    Hi,

    Unfortunately your hosting support guy didn’t provided enough information in order for us to understand something. Your issues might come from any of the components that you’re using in your wordpress site, especially from the plugins because the theme itself doesn’t add any notable weight on your site, but plugins do.

    Please ask them to provide you some reference at code level or query so that we can advice you further.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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