Search Function Not Working

[theheroconnection]

Please Help,

The search function only works when the exact city name is entered. There is no recognition of neighboring cities when I chose to add a 25 , 50 mile radius + the City then 0 results come up even when there are many in the base city entered.

If I chose Los Angeles 2,000 Results come up , if I chose any city within Los Angeles than nothing

After installing many plugins, nothing is working. I would like a city or zip code search with a radius. This is the main aspect needed for a dating site singles need to be able to search for eachother. The site has been on hold for over a month trying new plugins/ Please help

Thank you

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Please let me know if the first part of your problem can be reproduced on our theme if this cannot be reproduced it means that something hasn’t configured according to the documentaiton if this can be reproduced on our demo tell me the exact steps.

If after you have installed some plugins nothing works de-activate all plugins excluding BuddyPress then enable plugins back one by one to identify the problematic plugin

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts