Search FUNCTION not working

[theheroconnection01]

I have been unable to get help with my search issue for over 2 weeks. I have been bounced around from Envato marketplace, here I have had to purchase the Sweet date theme a second time now in hopes to get some help with my dating website since the 6 mos support has expired. Theheroconnection.com

The Search function does not work properly for a dating website. Members need to be able to search for Singles  via city or zip code with an additional radius.

Currently the city name has to match exactly you could be 2 miles away from that city and not come up upon the search. This is not effective for a successful dating site.

I am getting complaints left and right. I have spent my last dollar on this business venture I have had multiple developers work on adding plugins with No resolve just money wasted.  I have been trying to get resolve  with no answer to my emails.

I need a search by city name or zip code with additional radius Please Help

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Searching by city it works see here : https://drive.google.com/file/d/0Bxo5b6iHWRMwcTdjMkdkczBETVE/view

If you want to add another search criteria to form like the relationship status you should add the marital status on the form

from wp-admin -> theme options -> buddypress

For searching by radius I know a only way using geo my wp plugin https://ro.wordpress.org/plugins/geo-my-wp/ but anyway if you will implement that users should complete the new field added by the geo my wp, anyways i think even you install the geomywp plugin you need a developer to make thinks work

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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