This topic has 6 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #52159
     ozmarfraga
    Participant

    A section of the site disappears on mobile devices. The column settings on width & responsiveness shows the settings for big screen and ipad but ipad won’t show still, for mobile I tried changing the offset and width to 1/12 and 12/12 and nothing happens. The hide on mobile is not checked marked.

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    #52175
     Laura
    Moderator

    Hello, please share admin credentials so we can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #52302
     ozmarfraga
    Participant
    This reply has been set as private.
    #52573
     Laura
    Moderator

    Hello, can you link me to the page that has the error? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #52620
     ozmarfraga
    Participant

    In about 90% off my site, no joke. In home page and on the main menu under promotions you have Restaurants, Activities, Fishing and Services. On each section you have several merchants and on each merchant this row/section whee you have plain text with color background that has a promotion and the restriction of this promotions. You can see it on desktop version but not on mobile devices. Actually if you resize your browser window you will notice how it disappears.

    Expamples: http://kleo.loscabospassport.com/participants/restaurants/bar-and-grill-by-h/
    http://kleo.loscabospassport.com/participants/activities/aries-water-sports-parasailing/
    http://kleo.loscabospassport.com/participants/fishing/cabo-sport-fishing-fleet-26-foot/

    #52674
     ozmarfraga
    Participant

    I found the problem and this is embarrassing. There is a setting in the Row Settings “Responsive Visibility” option. I should have accidentally clicked on the hidden phones and since I was looking at the column setting it was not working. Also since I used a template to make the pages this got coppied out. Thank you for all the help anyway!

    #52723
     Laura
    Moderator

    Hello, im glad you could resolve it! Funny 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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