Sensei lessons becomin article

[invidia30]

hi,

 

Yesterday night a big part of my lessons in sensei was transferrating  like articles !

I dunno why but i’ve lost all my works 🙁

And curiously, that was do in 2 times, one yestarday a 11.00pm and one this morning at 11.00am…

 

thanks for your feedback

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[Radu]

Hi,

That’s ODD, our theme will not change post types to post…. so I don’t think technology can be caused by our theme, pay attention to the plugins maybe one of those can cause that.

I recommend you to ask for a backup from hosting company where you had all lessons, and then to deactivate the plugins that you are not using, or all plugins to test in this continue to happen, I recommend you to do this on a staging server cuz it may require some time until you identify the problematic cause or plugin.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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