Settings get refreshed

[Model]

Hi:

Every time I make a small change under the theme options all the settings get reset. For example, I setup all the settings and after two hours I decide to change the color of a button, whenever I click save changes all my settings are lost. My logo disappears and gets changed by your logo, the slider disappears, etc.. How can I fix this???

[Catalin]

Hello,

Please send me admin credentials to your website to be able to replicate this issue. Reply message as private for security reasons.

Thank you,
Catalin

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Model]

This reply has been set as private.

[Catalin]

Hello,

I am not able to replicate your issue. I tested your site and everything seems to work fine. Follow all the steps from documentation. Send me screenshot with before and after and on what settings you modify everything gets reseted.

Thank you,
Catalin

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Model]

OK no problem. I will let you know if this happens again. Now, how can I export my settings just in case if this happens again?

[Catalin]

Hello,

You need to go to (Sweetdate > Import/Export) menu and save the settings in a txt file. Please take a look at the screenshot.

Thank you,
Catalin

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Attachments:

You must be logged in to view attached files.

[Model]

Thanks

[Author]

Posts