This topic has 5 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #138011
     michaeljones070
    Participant

    I get this error message “No products were found matching your selection”

    Please how can i fix this issue

     

     

    #138161
     Radu
    Moderator

    Go to WordPress Admin Area > WooCommerce > Settings > Products > Default Product Sorting . . . and check if it’s set to “Popularity (sales)” as in some setups this can cause issues. Try changing it to anything else and test and let me know your results for the same.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #145153
     Abashti
    Participant

    I have a similar problem. Unless I add them to the Media section they don’t show. Also,they don’t show as in the theme, no selection or pricing with each image of the separate products. Please assist. My email is planetaryartisans@gmail.com.

    #145233
     Radu
    Moderator

    Hi,

    The support it’s offered only here.

    Try to do the next :

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of Kleo theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #145488
     Abashti
    Participant

    Radu,

    I tried all of your solutions nothing worked. Here is the URL to the shop page on my site: http://randomsinc.com/shop/ so you may see what I am referring to. Please help. I have looked through the forums yet I haven’t found how to make this work.

    Thanks,
    Les

    #145536
     Radu
    Moderator

    Hi,

    I can see the products : https://drive.google.com/file/d/0Bxo5b6iHWRMwT08tdDA3RUpIQjA/view

    Empty your browser cache / try from another computer/browser

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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