This topic has 11 replies, 4 voices, and was last updated 10 years by Abe.

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  • #16611
     ahmadfaiz11
    Participant

    Hi,

    On post/page editor, the shortcode for Woocommerce and shortcode for sweetdate missing…I don’t why…

    #16626
     wavi
    Participant

    are you in text ? if yes change in Visual tab

    #16629
     ahmadfaiz11
    Participant

    No, refer to image…No shortcode for woocomerce and sweetdate.

    #17028
     Abe
    Keymaster

    Hi, If you are using WP 3.9 please update Sweetdate theme to latest version. Woocommerce should also release an update to fix that since it is not related to the theme

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #17043
     ahmadfaiz11
    Participant

    To update, Should I update both of them (sweetdate and sweetdate-child) or either one?

    #17044
     Abe
    Keymaster

    Only sweetdate parent theme gets updated

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #17048
     ahmadfaiz11
    Participant

    Already update to 2.6.1…But the shortcode not appear

    gfg

    #17384
     Abe
    Keymaster

    Make sure all the files were updated since this should not happen

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #36410
     madman22
    Participant

    I”m having the same version. Just purchased the Sweet Date and Child theme package from you tonight so all the software is the latest and the greatest! Same issue, no matter which editor, this shortcodes is missing, making developing very difficult.

    Please advise.

    #36649
     Abe
    Keymaster

    Hello, Please make sure you are on the Visual tab and not Text

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #36840
     madman22
    Participant

    LOL I have tried both tabs! Its not there!

    #37392
     Abe
    Keymaster

    send me credentials to take a look. Also check to have the latest theme installed and don’t have any custom codes or templates overridden in child theme. I think the best thing is to try and activate the parent theme for test only

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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