This topic has 2 replies, 3 voices, and was last updated 9 years by Andrei.

  • Author
  • #83060
     Vanessa
    Participant

    Hey,
    I’m not sure if this is something defined by the theme, but wanted to check.
    When users upload a photo it shows on the activity stream as a cropped image – so in particular if someone posts a portrait their head and feet are chopped off and a square photo is shown.

    I’ve tried changing both the WordPress Media and rtMedia settings to not crop photos, but it has no effect on the photos in the activity stream. Changing the rtMedia settings only changes what the photos look like in the media gallery.

    Is there somewhere else I can change so the photos in the activity stream aren’t cropped?

    thx
    Vanessa

    #83093
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #84396
     Andrei
    Moderator

    Hi Vanessa, this seems to be completely related to the rtMedia plugin so I recommend you to contact their author if you already tested all plugin settings.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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