This topic has 20 replies, 2 voices, and was last updated 5 years by Kieran_SQ.

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  • #213144
     Che_Guevara
    Participant

    How do I remove white space in my mobile display? (Attached image)

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    #213151
     Kieran_SQ
    Moderator

    Hi,

    Please go to WP Admin > Pages and edit your homepage with the Elementor editor. Once the editor has loaded, use the mobile icon at the bottom to switch to mobile view. Now, select the row with the white space and adjust the paddings, margins and height for the element. Once you have the desired look for mobile click save and clear caches to see changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #213154
     Che_Guevara
    Participant

    Thanks for the prompt reply.
    As an attached image, I can not find any buffer or component to be able to edit it. It does not show up there.
    Please support.

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    #213164
     Kieran_SQ
    Moderator

    Hi,

    Can you share login credentials for you site, in a private reply, so I can check this out? It should definitely be a clickable element.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #213167
     Che_Guevara
    Participant

    Where can I send private sign in information?

    #213170
     Kieran_SQ
    Moderator

    Hi,

    You can use the reply box and check the option titled ‘Set this as private reply’ this will mean only you and I can see the contents of the reply.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #213171
     Che_Guevara
    Participant
    This reply has been set as private.
    #213172
     Kieran_SQ
    Moderator

    Hi,

    I have logged in and set a padding of 0 for the row and negative 20 for the column and it should now display okay. Please completely purge your mobile devices cache to see the changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    #213176
     Che_Guevara
    Participant

    Please direct or send an image of the correct editing area. Thank you.

    #213177
     Kieran_SQ
    Moderator

    Hi,

    I have already attached images in my above reply which shows you where to click.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #213178
     Che_Guevara
    Participant

    Okay, I saw the picture. Where can the text in the red background translate?

    #213179
     Kieran_SQ
    Moderator

    Hi,

    Users will not see the white text in red box, this is for you only. But if you wish to translate it you would need to install Loco Translate (or similar plugin), translate the theme into your language and search for the string of text you wish to translate.

    Support article for Loco Translate https://archived.seventhqueen.com/general/article/how-to-translate-or-change-words-from-any-theme-plugin

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #213180
     Che_Guevara
    Participant

    How to hide the show: The newest member on the homepage? (Image)

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    #213183
     Kieran_SQ
    Moderator

    Hi,

    Simply select the form widget and toggle off showing the users from the left side panel. See attached image.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    #213190
     Che_Guevara
    Participant

    Seems like I’ll need to buy a license for the Revslider Slider? Right?

    #213191
     Kieran_SQ
    Moderator

    Hi,

    No, we bundle an OEM version of Revolution Slider within SweetDate. This means that we have purchased a licence to include this in the theme and no action is required on your part.

    When Revolution Slider is installed for this first time, or updated to a major release, a notification is displayed by the plugin about entering a licence key. It is not required for you to add a key and can be safely dismissed.

    Purchasing a licence for Revolution Slider outside of SweetDate will grant you access to use their plugin support but will not change anything within SweetDate.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #213193
     Che_Guevara
    Participant

    I need to modify the image file at Revslider Slider. Where can I find it in the source code? I have tried searching for files: looking_for_sweets_small_text.png but can not see.

    #213195
     Che_Guevara
    Participant

    I also need to translate instructions, edit or override the languages ​​(image attached). Please guide. Thank you.

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    #213200
     Kieran_SQ
    Moderator

    Hi,

    You can do this by editing the slider via WP Admin > Slider Revolution > Edit Slider (pencil icon). When the editor has loaded double click the image the holds the text and a WordPress image upload modal will load, replace with your image, save, and clear your cache(s) to see the changes. I have attached images of the process below.

    You can edit the text of the slider in the same way, edit the slider with the pencil icon, and then edit each slide that has text. Select each text block and change the text to suit your needs.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    #213209
     Che_Guevara
    Participant

    I tried to edit the text in the Slider. The sequence executes correctly (1) (2) (3) then clears the browser cache. (Image)
    But it does not work with me.
    Did I miss something?

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    #213212
     Kieran_SQ
    Moderator

    Hi,

    You’re editing the labels for the layers and elements, double click the text to reveal the text editor. I have attached a screenshot to clarify, you should be editing the text in the green box – not the red box.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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