Sign up activation key error

[fatimaandali2016]

hello,kindy help

So recently i have tried everythin g.Uninstalled plugin to know why my site is shown php error in the query monitor setting ,not loading and showing page not fournd even when it loads correctly .Unfortunately,recently,it has worsened to showing  500 and 503 errors .I have contacted hosting they increased memory limit and still same probleem.I contacted again ,they said not from their end .HELP

 

My sign up default is not working .Its redirecting users to same page  and when it works ,the email activation link sent says wrong activation key and i have been loosing customers cos of that .

 

My forgot password isnt working.Users cannot reset password .help

 

Members cannot automatically be registered for membership .I always manually go to the dashboard and choose subscription and time lapse since day one .This is very tasking and not favourable for me .Please help

 

My submit button on post update on member dashboard not working .For example if i want to post randomly on activity page of my dashboard ,i can post but button to submit not there

Furthermore ,i want my users to be able to be redirected to members area after login immediately .I also want to force profile upload in sign up profile field .How do i do that?

 

Is there anyway i can include chat platform ofr change buddypress default messaging?If there is walk me through how to do that .Thank you

 

 

 

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

1. Error issues

Make sure to have all things updated WP + plugins + theme.

Steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

2. Activation issues

For the activation issue in buddypress that was a bug on 3.0 version of buddypress if i remember correctly but this was solved on their new release.

Also we had released a new theme updated fixing the same as buddypress regading the activation on our templates. So if you will run latest releases of buddypress and our theme this issue should no more persits.

Make sure to regenerate the emails from wp-admin -> tools-> buddypress -> emails, click all and repair all.

It’s very important to update also our theme and buddypress !! Also if you had rewritten the activation.php file in child it’s mandatory to re-do it. In first instance if you had done it try whiteout child theme.

3. Submit button

This may be linked to the issue number 1 since the post are made via AJAX and if there are some errors in the server response it may break aslo this functionality.

4. Force profile photo

Install this plugin https://buddydev.com/plugins/bp-force-profile-photo/

5. User passworks it may be linked to issue 1.

6. The messaging flow from buddypress cannot be replace with third-party things so easly implies high volume of work to make that.

Cheers
R

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What support service includes ? What not ?

[fatimaandali2016]

hi ,for the first,here is the error log i got

text/x-generic debug.log ( ASCII C++ program text, with very long lines )
[12-Jul-2018 04:18:55 UTC] PHP Notice: register_uninstall_hook was called incorrectly. Only a static class method or function can be used in an uninstall hook. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/fatandali1/public_html/wp-includes/functions.php on line 4153
[12-Jul-2018 04:18:57 UTC] PHP Notice: The called constructor method for WP_Widget in MixcloudEmbedWidget is deprecated since version 4.3.0! Use

COPY CODE

__construct()

instead. in /home/fatandali1/public_html/wp-includes/functions.php on line 3908
[12-Jul-2018 04:18:57 UTC] PHP Notice: register_uninstall_hook was called incorrectly. Only a static class method or function can be used in an uninstall hook. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/fatandali1/public_html/wp-includes/functions.php on line 4153
[12-Jul-2018 04:18:58 UTC] PHP Notice: The called constructor method for WP_Widget in MixcloudEmbedWidget is deprecated since version 4.3.0! Use

COPY CODE

__construct()

instead. in /home/fatandali1/public_html/wp-includes/functions.php on line 3908
[12-Jul-2018 04:20:33 UTC] PHP Notice: register_uninstall_hook was called incorrectly. Only a static class method or function can be used in an uninstall hook. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/fatandali1/public_html/wp-includes/functions.php on line 4153
[12-Jul-2018 04:20:34 UTC] PHP Notice: The called constructor method for WP_Widget in MixcloudEmbedWidget is deprecated since version 4.3.0! Use

COPY CODE

__construct()

instead. in /home/fatandali1/public_html/wp-includes/functions.php on line 3908
[12-Jul-2018 04:20:35 UTC] PHP Notice: register_uninstall_hook was called incorrectly. Only a static class method or function can be used in an uninstall hook. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/fatandali1/public_html/wp-includes/functions.php on line 4153
[12-Jul-2018 04:20:36 UTC] PHP Notice: The called constructor method for WP_Widget in MixcloudEmbedWidget is deprecated since version 4.3.0! Use

COPY CODE

__construct()

instead. in /home/fatandali1/public_html/wp-includes/functions.php on line 3908

i have updated all my plugins and themes .Please note that i am using the child theme of sweetdate due to the customizations by the developer

when i tried regenerating email from wp admin .it worked for other but not it .it kept loading and loading and i didnt get success status so i had to go back .if it worked ,it should have written a success message like it did for others

for this message ” Also if you had rewritten the activation.php file in child it’s mandatory to re-do it. In first instance if you had done it try whiteout child theme.”- i dont know how to do it .kindly guide me .i hired a developer to help with web designing initially now he is not working for me ..I am doing stuff myself and i dont know php coding .how do you re-do activation php?

i found a plugin that replaced buddy press messaging and sent instant notification to users but unfortunately,the moment i downloaded a lot of other problems started coming up so i had to delete it .So in future ,how do i make that plugin work for me

my customers have not been able to sign up and its causing a big issue for me .Kindly help cos i have a reputable business to protect .People should trust our process and i have an event on Saturday

[Radu]

Hi,

All those erros seems to comes from MixcloudEmbedWidget plugin

Maybe the reinstllation of the emails wasn’t work because of the errors ? try to switch all off while you do that plugins and child theme.

If you don’t have activaton.php file in wp-content/themes/kleo-child/buddypress/members here you don’t need to do that, it’s enough to update the theme.

You will have to code yurself and adapt/change that to work, that implmes knowledges of php and javascript and maybe mode deends by the plugin.

Make sure to re-install the emails!

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[fatimaandali2016]

i have done everything .i am getting this error messagein notification Fatal error: Call to undefined function bp_is_user_forums() in /home/fatandali1/public_html/wp-content/themes/sweetdate-child/members/single/home.php on line 59

sometimes It is writing page not found but still loading

its still writing 503 not found

It logged me out of wp admin for several hours .I have shared my login details .Cant u logon and check it .Whats the essence of support if they cant help me ?

the activtion Link sent via mail is still saying error and not automatically making or giving them the number of days they should have and i have to manually do it

the tools-buddypress and repair emails not working .Help o .Check my website and please give me critical advice .I am on the verge of ending everything .I have not even made 10% of my investment in 2 years .That’s terrible for anyone

[Radu]

Hi,

For the fatal error that comes from the child theme, go via FTP to wp-content/theme/sweetdate-child/members/single/ and rename the home.php file to something else like home.php.backup then test if it works as it should.

503 errors comes in general from server limitation of from scripts , i cannot get that error on my test on local at all…

Do you have the latest version of WordPress ? If not update those
Do you have the latest version of Sweetdate theme ? If not update those
Do you have the latest version of plugins installed ? If not update those

It’s very important to have all updated.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[fatimaandali2016]

done and updated .still showing consistent error

[Radu]

We had fixed that in the past so something it’s not updated or something…IT’s mandatory to have buddypress to latest version and also the theme.

Then go to wp-admin -> users -> tools -> buddypress -> re-install emails

For the Call to undefined function bp_is_user_forums() try to enable bbpress plugin then the error should disappears.

Here’s what support covers and what not : https://archived.seventhqueen.com/general/article/what-support-includes

Orrrr you can do the next:

1. Save theme options from wp-admin -> theme options -> import/export
2. Delete sweetdate parent theme
3. Re-download the theme from theme forest
4. Upload it again and import the settings wp-admin -> theme options -> import/export if it’s needed.

The things that you describe that not works was fixed in previous versions of the theme!

Leave the child theme de-activated while testing, also the child theme may cause the issues if you had rewritten any file in it.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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