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I just purchased Kleo. When I installed the them and viewed it on a mobile device and ipad the site was not responsive. There are three columns tightly fit side by side. check it out explore365.org, i used Chrome and Safari.
I noticed in the full download file you provide an older version of Kleo. I removed 4.0 and installed that instead and the site was mobile/ipad responsive.
Note) You are also having this problem on the theme demos
If you browse on desktop and collapse the window down to iphone size it works.
Hi, just tested explore365.org using an iPhone and I see the columns nicely arranged one under another
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I have the same issue , i just finish the update of my site http://www.ourashop.net to v4.0 and after that it Broke the design ?? can please helps me
Hi, can you please provide more details like what phone and what browser are you using?
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.or details more on what section is not responsive.. or a printscreen
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.what iPad, what sections, what page?
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I am asking details because on iPad your site looks OK. See attach
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Screenshot from my Iphone 5s. This is the same experience I have on your demo site. I tested on Iphone 5s and Ipad Air2 both chrome and safari.
the same here : menu on left column, content in the center column and footer in the right column.
Safari + Mac Os X
I just downgraded to 3.1x ans it’s like before.Here is a screenshot of your site from my iphone. seventhqueen.com/themes/kleo/ (scroll all the way to the top)
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Note the menu barely visible on the left.
Do me a favor since I can’t reproduce it, can you update these 2 files in your theme kleo/assets/css and see if it fixes it?
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Can you confirm our demo looks good now? If that is the case the I will release a quick minor theme update 4.0.1 including the fix
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Someone tested my suggestions or our demo?
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Update 4.0.1 has been released and it should be available shortly for download. Thanks for your help to debug this
All the best and sorry for any inconveniences.
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I just tested on my iphone. Looks like it is fixed. See attached image.
Thanks for the quick support. I will download the update later tonight and confirm issue is resolved.
Glad to hear it works
Thanks
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I have the same problem and I have Kleo 4.0.1 theme installed. I am using a child theme as well.
Please help.You can view site here: http://www.parttimegolf.com
@hamiltontroy007 please try to clear browser cache and wp cache if you use a plugin for caching and try again. The issue no longer exists and other users confirmed it is fixed in 4.0.1.
Thanks
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I have cleared all the cache and deactivated the cache plugin and I still have the issue with page items not showing on mobile. Please help.
Hi, can you make a print screen? Maybe you have other issue than the one in this topic. what browser and phone are you using?
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.It also does it on a desktop browser when you shrink the browser window down. I will attach screenshots.
You can see that the elements just disappear when the browser window is small. With ver 3.7 the elements would view either before or after the text blocks.This is happening on mobile (iphone6, safari) and all desktop browsers as well.
I see it is just the first section and it happens because your menu is long and it goes under the logo when you resize and the header gets taller and covers the first section.
ALl the other sections look good to me
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.There are entire sections of rows on the home page that are not displaying on mobile or when the browser is scaled down.
This is because of the menu??My top menu only has 4 links in it.
Do you see that in the 2nd and 3rd sections the slideshows are not showing up. They just disappear. Then on the 4th section the box with input stays to the right and just gets really skinny and doesn’t display under the test of the section. Please help resolve this.I deleted the image carosuel in the 2nd section and remade it. Now instead of it dissapearing it is scalled down tiny and stays on the right side for mobile and small browsers.
If I make the carousel auto play and hide the pagination and next/prev buttons then it disappears totally again.
Checking now. I see you use Chrome and it happens also on browser resize
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.please update the Visual composer plugin to 4.10 version and should fix the problem
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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