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September 8, 2017 at 00:25 #172936shinene2020Participant
Hi I just bought your theme and installed it, while following the prompts to install the plugins, the site simply went down and has been so for an hour now.
Is there a problem with your theme?
September 8, 2017 at 14:44 #172956LauraModeratorHello this could be because of your server resources, i can check it out if you can share cpanel access and wp-admin access 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 10, 2017 at 00:04 #173114LauraModeratorHello, sure, can you share wp-admin access and ftp access? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 10, 2017 at 23:45 #173204shinene2020Participanthi, ftp access will be my hosting account details right? I use godaddy
September 11, 2017 at 16:07 #173247LauraModeratorHello, well, they are inside yes, if you do not know them you could ask godaddy
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 12, 2017 at 05:36 #173365LauraModeratorHello, got it, let me know when you have ftp 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 12, 2017 at 14:37 #173393LauraModeratorHello, can you write it here? would make things easier for me 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 13, 2017 at 12:25 #173520LauraModeratorHello, installed all plugins, it should work fine now 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 14, 2017 at 04:43 #173634LauraModeratorHello 🙂 Do you mean the logo?
If so, its at wordpress admin > Sweetdate > General
To change the website name and descriptions go to Settings > General 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 15, 2017 at 08:36 #173735LauraModeratorUnderstood 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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