SIte went down while installing plugins

[shinene2020]

Hi I just bought your theme and installed it, while following the prompts to install the plugins, the site simply went down and has been so for an hour now.

Is there a problem with your theme?

[Laura]

Hello this could be because of your server resources, i can check it out if you can share cpanel access and wp-admin access 🙂

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[shinene2020]

Hi, I contacted godaddy and they fixed the issue for me,,, but i’d definitely appreciate if you could complete the installation for me without the site going off again.
Let me know if this is possible

[Laura]

Hello, sure, can you share wp-admin access and ftp access? 🙂

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[shinene2020]

hi, ftp access will be my hosting account details right? I use godaddy

[Laura]

Hello, well, they are inside yes, if you do not know them you could ask godaddy

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[shinene2020]

ok, i’d contact godaddy tonight…
Meanwhile here’s my wp admin:
user: yorubadates
Pass: Olanikeapeke2017@

[shinene2020]

http://proudlyyorubasingles.com/wp-admin/

[Laura]

Hello, got it, let me know when you have ftp 🙂

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[shinene2020]

Hi, find attached the details I got from godaddy

[Laura]

Hello, can you write it here? would make things easier for me 🙂

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[shinene2020]

ok)
SFTP User Name:prou41301491662
Password::Uny5lwFM,F)

[Laura]

Hello, installed all plugins, it should work fine now 🙂

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[shinene2020]

Thanks a lot, I really appreciate your help.

Could you please share a screenshot or a step by step of where I need to go to change the name of the website from sweetdates to my own?
Tried to figure it out but didn’t get it

[Laura]

Hello 🙂 Do you mean the logo?
If so, its at wordpress admin > Sweetdate > General
To change the website name and descriptions go to Settings > General 🙂

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[shinene2020]

Ok, will check it out later tonight and let you know how it goes)

[Laura]

Understood 🙂

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