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February 24, 2018 at 12:03 #189649xdrivexParticipant
My slider works ok on a desktop. When I open my site on my phone. There is no slider . Is there a way to make myslider shows up on mobile devices
February 24, 2018 at 19:09 #189699Kieran_SQModeratorHi,
I am looking into this for you and will get back to you as soon as I have more information.
Thank you for your patience.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
March 4, 2018 at 03:13 #190442Kieran_SQModeratorHi,
Please accept my sincere apologies – this ticket ended up getting missed in my list. Please could you update this ticket, in a private reply, with admin credentials for your site so I can check this out on your end.
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
March 4, 2018 at 03:42 #190444Kieran_SQModeratorHi,
I am unable to find out why this is not displaying on mobile, I have turned off the option to disable on mobile via WP Admin > Slider Revolution > Slider > Panel: ‘Layout & Visual’ > Tab: ‘Mobile’ > Option: ‘Disable slider on mobile’ as well as checking in the page where it is used. It appears to be the same in a demo site I just spooled up locally.
I will therefore forward this ticket to one of our developer for review and hopefully they can shed some light on why this isn’t working for you. They’ll be in touch as soon as they can on Monday (East European Time).
Again, please accept my apologies for the late reply and thank you for your continued patience on this matter.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
March 5, 2018 at 19:37 #190582RaduModeratorHi,
I think there it’s a problem directly from revolution slider since i’ve added the slider shortcode in a new page empty and switched to a default wp theme and viewing as mobile the slider it’s hidden even i set off for the options “Hide slider on mobile”.
I recommend you to ask directly them
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 5, 2018 at 20:00 #190588RaduModeratorAs a workaround you can add this css to wp-admin -> theme options -> styling options -> quick css
COPY CODE.rev_slider_wrapper { display: block !important; }
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 6, 2018 at 18:26 #190699RaduModeratorHi,
It’s visible now, i will add here some screenshots how you can change the visibility.
1. Edit the page using elementor plugin then follow the marks.
1. Edit the page using elementor plugin then follow the marks.
3. From wp-admin -> revolution slider -> choose your slider then follow the next marks.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 7, 2018 at 16:10 #190795RaduModeratorHi,
I’ve done aleardy on your site
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