This topic has 5 replies, 2 voices, and was last updated 10 years by Laura.

  • Author
  • #104043
     BazK
    Participant

    Hi,

    I’m creating a new slider and the plugin doesn’t appear to be working. I’m selecting “Main/Background Image”, but the option to ‘change image’ does not appear.

    I have checked the official videos from ThemePunch and it’s not behaving as expected. http://www.themepunch.com/faq/slider-revolution-beginner-video-guides-tutorials/

    See attached my image.

    Thanks,

    Baz

    #104199
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #104266
     BazK
    Participant

    Hi Laura,

    Username: bazkhinda
    Password: SGhX*6JD9VG+`bT}

    http://seeksikh.com/wp-login.php

    I’d be grateful if you could also check the general health of the site.

    Kind regards,

    Baz

    #104563
     Laura
    Moderator

    Hello, deactivated the SG Cache plugin, try W3 Total cache instead
    Also reinstalled revolution slider, its fixed
    Everything at your site seems fine 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #105503
     BazK
    Participant

    Thank you!

    Once I have the slider set up I’m assuming I can reactivate SG Cache?

    Regards,

    Baz

    #106062
     Laura
    Moderator

    Hello, yes, or you can use zencache or w3 total cache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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