Slider Revolution not working in Safari

[Pablito]

Hi, we created some sliders for our homepage, but we realized that they are not visible in Safari browser. Have you have ever experienced this? Any solution? thanks a lot and best regards

[Radu]

Hi,

No, can you provide live url to can check in safari to can see exactly what’s going on ?

Cheers
R.

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[Pablito]

Hi,
sure you can access our homepage through this URL: http://www.inartist.org/main8928_lklk , there are 5 sliders in the homepage vertically, but none is visible in safari (they work in any other browser).
If you want to login, use: kleo@support.com, pw: WK)3MCf(8AfxlR0ra$RO#E21

Thanks and best regards,
P.

[Radu]

Hi,

Safari console shows first error coming from this file https://www.inartist.org/wp-content/plugins/rtsocial/js/rtss-main.js?ver=1.0

Try to de-activate this plugin rtsocial then check again but empty all caches before to check in safari

Let me know

Cheers
R.

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[Pablito]

Thanks Radu,
I deactivated the rtsocial plugin and emptied all caches, however we still have the same issue with safari.

I would highly appreciate your advice. Best regards

[Radu]

Hi,

Cannot login in wp admin, also a reason for those js errors can be the caching and the minify of the resources, try to empty all caches then de-activate the cache plugin then check again.

Let me know

PS: Leave the cache de-activated while debugging.
When you check again, try from safari private mode (not keeping cache)

Cheers
R.

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[Pablito]

Dear Radu,
we tried but it is still not working.

We would appreciate your help. Please enter the site through http://www.inartist.org/main8928_lklk and use the following login credentials: kleo@support.com, pw: WK)3MCf(8AfxlR0ra$RO#E21]

We really appreciate your help. Thanks

[Radu]

Hi,

The slider it’s visible from my macbook thru safari, did you have solved ?

Cheers
R.

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[Pablito]

Yes Radu, yes it has been solved. Thanks a lot, you can close this ticket

[Radu]

Hi,

Ok then

Cheers
R.

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