This topic has 29 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #61384
     scottmriley
    Participant

    Hello,

    I cannot locate the folder with the demo sliders that are supposed to be included with the Slider Revolution plugin. I am looking specifically for the Ken Burns full screen files.

    Please don’t tell me that I am going to have to purchase the slider (again) in order to have access to those demos. That would be very redundant, costly and ethically questionable, especially since you are marketing the plugin to sell your products.

    I will be satisfied if you simply sent the missing folder, titled: “example-zips”.

    Thank you.

    #61419
     sharmstr
    Moderator

    I personally dont have access to those, but there’s a Ken Burns full screen demo download on page2 here: http://revolution.themepunch.com/example-downloads/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61447
     scottmriley
    Participant

    Thank you very much Sharmstr!! That is exactly what I needed and more. The speed of your response and solution to my problem was outstanding!!! I’m pleasantly surprised and very happy with my KLEO purchase.

    #61448
     sharmstr
    Moderator

    Cool.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61639
     scottmriley
    Participant

    I tend to make things more difficult that I need to and I made a mess of the Default Home page of the Kleo Community theme. I want to delete it and start over, but every time I try to download the page from the demo link I can’t find it. It says that the page was downloaded, but it doesn’t appear in the pages list. Please help!

    #61640
     sharmstr
    Moderator

    WP Admin > Appearance > Kleo Demo > Specific Page.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61641
     sharmstr
    Moderator

    … that’s for the page, not the slider. let me know if that’s what you wanted.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61666
     scottmriley
    Participant

    I got that. The problem is, the page isn’t showing up. I get a message that the page downloaded, but I can’t find it anywhere.

    #61669
     sharmstr
    Moderator

    Downloaded? It imports it into the db. The go to wp admin > pages and search for “home”.

    Anyhow: Make sure you complete delete (out of the trash too) the old one first.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61943
     scottmriley
    Participant

    Sharmstr,

    I’m having a number of issues with this theme. I’ve spent a lot of time trying to figure them out prior to contacting you. I’m very frustrated.

    1. Main menu font colors: How can I change the font colors of the main menu? I’m using the Community home default. I would like to have a white background for the logo, but since the menu is white it cannot be seen. I cannot figure out how to change it. I’ve tried the options under theme and appearance (over and over and over), but nothing works.

    2. Header styling options: Where are the layout and styling options for the header? It’s obviously wrapped in some type of page overlay, and without access it makes it very difficult to proportion the other page columns and elements. The parameters displayed in “Header options” in the “Theme options” menu are quite limited and don’t contain margins, padding, color, font and other styling settings, etc.

    3. Ken Burns Slider layout: I’m using the Ken Burns slider at the top of the page. There are 3 layouts: full screen, full width and boxed. They all display full screen. I’ve tried adjusting the layout options in the slider controls and in the layout options under theme. Nothing works. I want to adjust the height, or use a boxed layout.

    4. Image carousel shortcode: Is there something wrong with this shortcode? I cannot adjust the display size of the carousel images. I’ve tried “medium, small, thumbnail”, and pixel dimensions. It refuses to change from full screen.

    5. Sidebars: There must be a way to insert a sidebar on a page in a section underneath a full-width section, slider or element, but I cannot figure out how to do it. I’m trying to create a Facebook type layout under the slider. Doesn’t the theme support html sections on a page?

    I also explored changing the global page layout setting in the theme, but that doesn’t change anything either. Something is overriding everything else.

    Thank you for your help!

    Scott Riley

    #61945
     sharmstr
    Moderator

    Respond with a link please. Its easier for me to explain if I can see what you have so far.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61952
     sharmstr
    Moderator

    Also, Kleo 3.0 was just released. Please update, including VC. Then lets get this sorted for you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #62244
     scottmriley
    Participant

    I’m having trouble updating. I’ve entered my u/n and API Key in the update manager several times and the program tells me that the theme is up to date. But it’s not. The version installed is 2.4.3. I downloaded the zip folder again, but I’m not sure how to upload it as an update. What should I do?

    Another thing: the page that is being displayed as the index page is nothing like the home page I am designing. I don’t know what page it actually is. It looks like the breadcrumb title says “Blog”, but I’ve changed the blog pages to “draft” and it is still showing. What should I do?

    I did A LOT of work on the Ken Burns slider and I do not want to lose it, but I also don’t know how to back anything up in WordPress. Please help asap!

    #62248
     sharmstr
    Moderator

    Here’s how to update manually: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    A common mistake is to input your Kleo licence key instead of an API key that YOU have to create in your theme forest profile.

    Sounds like you aren’t too familiar with WP. If you have the Blog page you are designing set as your blog page in WP then you shouldn’t be adding anything to it. WP uses whatever page you have set as the page to display your post as a placeholder to do all its magic. Rename that page you are working on to something else and change the permalink. Then create a new page and call it blog and save it without changing anythings else on the page. Then go to WP Admin > Settings > Reading and set your posts page to the new Blog page you created.

    Once you’ve updated let me know.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #62253
     scottmriley
    Participant

    Now…an update notice appeared in my wp-admin themes folder. When I click the “update now” button, this is what I get:

    Update Theme

    Downloading update from https://s3.amazonaws.com/marketplace-downloads.envato.com/files/137536793/kleo.zip?AWSAccessKeyId=AKIAJYG5ROGJ6X7Z3M6Q&Expires=1434059095&Signature=cAFNM1VdEBJdSF0h1giysQU%2BINY%3D&response-content-disposition=attachment%3B+filename%3Dthemeforest-6776630-kleo-next-level-premium-wordpress-theme-wordpress_theme.zip…

    Download failed. Forbidden

    Return to Themes page

    wtf?

    This is getting old really fast.

    #62254
     scottmriley
    Participant

    One other thing. I did a bug check on the currently installed theme (2.4.3). I will attached the result in a Word (.txt) doc.

    Have all of these issues been addressed in the new theme?

    Attachments:
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    #62257
     scottmriley
    Participant

    If they are my errors (some or most), how do I correct them, without going into the actual .php files?

    #62258
     sharmstr
    Moderator

    Hmm. That didnt happen on my 7 sites that I’ve upgraded. Do this, start a new topic with “upgrade failed”. This topic is already assigned to me and has so many replies. Starting a new topic will get 7th queen eyes on it and they wont have to sort through all the replies to get to the issue. Once its resolved, head back here and I’ll get you sorted.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #62261
     scottmriley
    Participant

    Actually, after reviewing the log more carefully, I see that the only thing I could have done was not included a “text domain”, and those are only recommendations. The rest is php code and I haven’t touched any of it.

    #62262
     scottmriley
    Participant

    I just went to my ThemeForest account and used the API that was displayed, so maybe that is the problem. I’ll go and create a new one, try it and get back to you. Thank you so much for the very fast responses!

    #62264
     sharmstr
    Moderator

    I wouldnt worry about those in terms of sorting out the update issue. They all look harmless. You can try turning on debugging and setting display to true. https://codex.wordpress.org/WP_DEBUG

    Then try the update again and see what errors pop up on the screen.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #62277
     scottmriley
    Participant

    Okay, that did it. Thanks.

    So, regarding the index page. I guess I don’t really understand the WP architecture. I’m used to working in HTML, so I’ve always just named my home page “index”.

    The page I’m working was titled “Home Default” (from the demo) and I changed it to “Home”. I didn’t do anything with the pages titled “Blog”, other than look at them. I did try to use the 1 and 2 sidebar pages, but that didn’t work.

    So, how do I make the Home page the Home page? You mentioned changing the Permalinks. I reviewed the codex about Permalinks and I don’t quite understand how to work with them. Is there a GUI or do I have to change php code somewhere? I looked at the index.php file in my server directory, but I don’t really want to mess with that if I don’t have to.

    I also want to insert a sidebar or two under the main slider, but I can’t figure out how to do that either. I sent a post yesterday (I think) asking if there was a way to work with sections – like in html, but you must have missed that.

    Anyway, the main issue at this point is the url directory / menu. Thanks.

    #62278
     scottmriley
    Participant

    Oh – I did change the Permalink Settings to “Default”, but it didn’t change anything that I can see.

    #62284
     sharmstr
    Moderator

    Glad you got it sorted.

    You need to read up on WordPress. Its nothing like a straight html site. While we answer a lot of non-Kleo related questions here, we really dont have the time or resources to teach you how to use WP.

    With that said, I didnt mean change your site wide permalinks. I said change the permalink for that page. Its under the title. But if you didnt change the blog page, that shouldnt matter. Now, go back to Settings > Permalinks and change it to anything other than default.

    Naming a page index isnt going to do anything. WP doesnt work that way. Go to Settings > reading and set your home page and blog page there.

    Here’s some suggested reading
    https://codex.wordpress.org/Main_Page
    https://wpbakery.atlassian.net/wiki/display/VC/Visual+Composer+Pagebuilder+for+WordPress

    and if you’re going to use buddypress: https://codex.buddypress.org/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #62285
     scottmriley
    Participant

    I think I got it figured out. I thought I had already done this, but I guess it switched back. I went to the Customize panel and changed the front page to static and then chose Home from the drop-down list.

    Whew… but, can you help me with the sidebar placement issue?

    #62286
     sharmstr
    Moderator

    Send me a link to the page and tell me exactly what you want

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #62288
     scottmriley
    Participant

    Great Sharmstr – thank you very much! I’ll be careful not to bother you with WP questions if I can help it.

    Okay, so back to my list of theme related issues. Could we look at post #61943 again and sort it out, as you mentioned?

    #62292
     scottmriley
    Participant

    Here is the link again: http://itoto.org. Please let me know if you need to get into the admin panel.

    If you would look at the post I sent yesterday (#61943), you will see what I need. You responded with a suggestion to upgrade, which is what started the flurry of posts today. That post pretty much sums up the issues I’ve been having.

    #62295
     scottmriley
    Participant

    Sharmstr – are you in my theme right now? All of a sudden none of the theme options will open (I get a 404).

    #62437
     sharmstr
    Moderator

    No, I wasn’t. Are you still getting the 404?

    I went to your site and once you get the options sorted out, you should turn off “transparent main menu” at the site level. Only turn it on at the page level where you’ll have a image that goes under the menu. Like this: http://seventhqueen.com/themes/kleo/pinterest/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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