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Tagged: slider revolution does not work on my pc, doesn't work on android, doesn't work on Mac, doesn't work on iPad, 7th queen has not updated slider revolution to the latest version on their server, slider revolution is broken, no definitive date given for 7th queen to update their server to the latest version
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April 4, 2018 at 18:57 #193819Steeley1Participant
Hi there
Can someone please tell me how do I update my slider revolution, I am unable to make amendments as it seems frozen at the minute.
Thank you
April 4, 2018 at 19:03 #193823RaduModeratorHi,
Go to wp-admin -> appearance -> install plugins look for update link for the revolution slider.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionApril 4, 2018 at 19:46 #193834Steeley1ParticipantHi Radu
There is no update link there for the Revolution Slider and obviously I don’t have a purchase code since the slider is part of my package.
The slider definitely needs to be updated, there is a red notice on the slider dashboard.
Thank you
April 5, 2018 at 16:08 #193894RaduModeratorI see,
Please wait until the update notice will appear under wp-admin -> appearance -> install plugins ,, the plugin it’s bundled with our theme and that you should wait for us to do update.
Not sure for a ETA
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionApril 5, 2018 at 16:14 #193897Steeley1ParticipantLike I said last, the update notice is there but not under appearance. I need to make amendments to my slider right now. This 8s urgent as my slider has frozen and I can’t make any changes.
Thank you
April 5, 2018 at 16:51 #193909RaduModeratorHi,
Go to wp admin -> plugins -> Slider Revolution -> deactivate -> delete, then go to wp-admin -> appearance -> install plugins -> Slider Revolution -> install
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionApril 5, 2018 at 20:15 #193932Steeley1ParticipantHi Radu
Will your suggestion delete my slider??
I don’t want to delete my slider I just want to make a few adjustments.
Also, I have noticed that the sliders only shows-up on Windows and Android but does not work on Macbook or an Ipads. My mobile settings in absolutely correct in the slider, you previously gave me the info.
Thank you
April 7, 2018 at 09:02 #193991Steeley1ParticipantHi Radu
I am still waiting for your reply.
Thank you
April 10, 2018 at 01:11 #194274Steeley1ParticipantI need this to be resolved please, If Radu is not available then someone else should have stepped in by now!
I have paid for a bundle which includes the premium plugin the revolutionary slider. It’s extremely disappointing that there is not an obvious way to update this plugin without the purchase code. I should not be expected to update my plugin by going into my file manager, delete and upload the plugin which requires a purchase code.
Having an out-of-date plugin is risking my website.
April 10, 2018 at 17:57 #194307RaduModeratorHi,
The revolution slider update will comes after we add on our servers new update of the slider and this will be added soon after the revslider releases a new update.
I suggested you to delete the slider then to re-install in this way it will pulls the new available revslider on our update server, if there is no any new version it means that the bundled updated is not ready.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionApril 11, 2018 at 09:46 #194360Steeley1ParticipantHi Radu
Please give me a definite answer, soon is not an answer as I explained, my slider is not displaying properly as it stops displaying on my website and all devices on its own?
When exactly will 7th queen update the premium plugin Slider Revolution to the latest version on their server, since it has already been more than 7 days?
April 11, 2018 at 17:42 #194417RaduModeratorHi,
We had updated the revslider on the update server and the update notice/button should appear under wp-admin -> appearance -> plugins
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionApril 12, 2018 at 16:50 #194506RaduModeratorNo problem
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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