Sliders disabled via CSS on responsive screen sizes

[gfisch]

Hello

I am discussing an issue with ThemePunch because sliders are not showing on mobile devices .

It seems that the theme is disabling sliders via CSS on responsive screen sizes.
Here is the dialog and a screenshot that ThemePunch did.

Thanks
Andreas

———————

Hello. I am using 2 sliders
welcome2 on http://new.datedick.com and

dd1 on http://new.datedick.com/home

Both work fine on PCs, Macs and several browsers.

But there are strange effects on Android and iOS

On Android the slider doesn’t start. Just when you move the screen with the finger a bit the already drawn slider appears. The animation is over alread then. This happens in protrait or landscape.

On iOS on iPhone it is the same effect like on Android. Only that in landscape mode the sliders doesnt appear at all.

On an iPad everything plays fine.

———————

Kindly try switching to default WordPress theme for a few minutes and then test the page with slider on Mobile and Tablets and see if the issue resolves.

The reason I am asking you to try this is because you current seems to be disabling sliders on responsive screen sizes so this test will confirm this.

———————

I just had a look into the both of the pages but it seems that your theme is disabling sliders via CSS on responsive screen sizes,

———————

Kindly try switching to default WordPress theme for a few minutes and then test the page with slider on Mobile and Tablets and see if the issue resolves.

The reason I am asking you to try this is because you current seems to be disabling sliders on responsive screen sizes so this test will confirm this.

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

MAke sure to not have this on in wp-admin -> revolution slider -> choose your slider

If that it’s ok

Add this CSS to wp-admin -> theme options -> stylion options -> quick CSS

COPY CODE

@media(max-width:767px) {
	.rev_slider_wrapper { display: block !important; }
}

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[gfisch]

Thanks you Radu. The setting was on but this CSS fix does it. Slider works now on mobile.

[Radu]

Great
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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