Smush not working

[chronicinternet]

I cannot get this plugin to load the page in admin – it keeps trying to load then goes to Error 502 on cloudflare always on. I have also deactivated every single plugin that did not come originally with the theme .

If I can smush my images, I could probably fix the slow loading time issue. The site server has also been upgraded to:  

16 GB Memory / 25 GB Disk + 100 GB / LON1 – Ubuntu Chronic-Souls 2018-08-12

https://chronicsouls.com/wp-admin/admin.php?page=smush

[Kieran_SQ]

Hi,

Thanks for contacting us about an issue you’re having with a third party plugin. Unfortunately we cannot debug and fix other plugins for you and you will need to reach out directly to the plugin author for assistance on this matter.

It may also be worth contacting your host as there could be a timeout issue between the host and cloudflare when running operations like this on your environment.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[chronicinternet]

Please provide me with the link for smush support with your theme purchase

[Kieran_SQ]

Hi,

Smush or Smush Pro does not come with any of our themes so it is not connected in any way to your purchase.

You can reach their support on the Smush plugin page, which can be found here https://wordpress.org/support/plugin/wp-smushit

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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