This topic has 5 replies, 3 voices, and was last updated 9 years by Abe.

  • Author
  • #39189
     briceemry
    Participant

    Hello,
    I enabled the snow effect in theme settings but I see nothing.

    #39192
     Abe
    Keymaster

    Hello, please update K-elements plugin to version 2.3
    See the documentation on plugin updates

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #39197
     briceemry
    Participant

    The plugin is already updated.

    #39221
     Abe
    Keymaster

    All it needs is the theme and the plugin K-elements to 2.3 versions. Try to disable other plugins that might interfere.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #39422
     o0magnum0o
    Participant

    I am also having issues with this slider on my site: christiansconnect.com.au

    The slider is only partially showing and there’s no snow.

    #39555
     Abe
    Keymaster

    @o0magnum0o as I said, please update the theme and the plugin K-elements to latest 2.3 version. After that just import the Christmas page from Appearance – KLEO Demo data

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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