This topic has 24 replies, 2 voices, and was last updated 8 years by Taylor.

  • Author
  • #59079
     Taylor
    Participant

    good day… one of the things that drew me to love this theme was the fact that it offered front end post publishing… but i’ve never gotten that plugin to work, it always gave me a white screen when activated and never really worked. do you know of any known issues or plugin conflicts with social articles or would another front end publisher program work? i ended trying one other plugin for publishing but the tab didnt show up in the profile section. which ultimately let me to have to buy a buddypress alternative in order get use of front end publishing that works… please advise thanks!!

    #59092
     sharmstr
    Moderator

    Probably your out of memory errors. Try social articles again after you increase your memory as instructed in the other topic.

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    #59093
     Taylor
    Participant

    i will give it a try thank you

    #59095
     Taylor
    Participant

    ok so far i have only ran into one white screen… but can you explain why i don’t see anything on the article page.. please see attachment.. its empty with no errors.. thanks

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    #59097
     Taylor
    Participant

    also whatever the issue is… it is creating a white blank space at the top of my website… just fyi… at eyroniq.com

    #59099
     sharmstr
    Moderator

    keep in mind that we dont support social articles, its merely compatible. with that said, I’ll be happy to take a look. please respond privately with admin credentials.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59589
     Taylor
    Participant
    This reply has been set as private.
    #59592
     Taylor
    Participant

    Just an fyi.. When social articles is activated it makes my wp admin bar disappear.

    #59627
     sharmstr
    Moderator

    Your site is down

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59628
     Taylor
    Participant

    I’m sorry.. It was in maintenance mode. U can access now

    #59629
     sharmstr
    Moderator

    Article page is displaying fine.

    The white space at the top of the profile page is there regardless of social articles being active or not. You logo is covering part of the profile cover because you have your main menu set to 40px high.

    The admin menu is displayed with social articles active.

    So, what’s the issues 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #59635
     Taylor
    Participant

    1.Ok yes i know i have a white slave… I said the admin bar is missing

    2.I know my logo is like that thats what i want

    I’m using Google chrome as always so this is weird

    Currently i cannot even see my website… I have a white screen

    Please standby

    #59638
     Taylor
    Participant

    The initial at hand was… I cannot see where to add a post when social articles is activated… Please see the screenshot i sent showing the page lookin different than what u see.. I had to deactivate the plugin in order to access my website… What browser are u using… Or did u change something

    #59640
     sharmstr
    Moderator

    So, as you can see, I can see the admin bar. I can also see the Social Articles interface. I’m using Chrome. No, I didnt change anything.

    Did you use a different account to check the articles page than the one you gave me?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59641
     sharmstr
    Moderator

    Also, you are getting the white screen condition even with Social Articles disabled. I just checked.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59642
     Taylor
    Participant

    No.. I will try that… What’s crazy is.. When social article is activated my website goes white.. When i deactivated my site is back up

    #59643
     sharmstr
    Moderator

    Perhaps the user role editor settings are blocking Social Articles interface from showing up for your users that are set as Authors?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59644
     sharmstr
    Moderator

    I’ve gotten the white screen twice on your site with Social Articles deactivated. I dont think that’s the issue. It could be that its a memory issue. Enable WP debugging making sure to set display to true. Maybe you can catch the error next time it happens.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59645
     Taylor
    Participant

    I can turn off every plugin and as long as I have social articles activated I always run into the white screen error but only with social articles I can change users to something else other than authors if that will make the plugin work

    #59646
     Taylor
    Participant

    Ok I’m going to try everything you have suggested and I will keep you posted thank you for taking the time out to help me. this is the only issue I am running into before I can make my site live.

    #59648
     sharmstr
    Moderator

    Then why have I received the white screen 3 times now?

    Social Articles will work with Author accounts. Again, I think you’ve changed that by using the user editor. Perhaps you have blocked access to something the account needs in order for social articles to work.

    btw – you are running an old version of VC. Update it: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59649
     Taylor
    Participant

    please double check the white screen issue because I deactivated social articles that is the only way I am able to see my website maybe you should go incognito in view the website with the social articles deactivated inactivated I am NOT going to touch it for like 30 minutes so you can have a chance to see what I am talking about

    #59651
     sharmstr
    Moderator

    Each time I got the white screen, social articles was disabled. I dont what to tell you other than that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59654
     Taylor
    Participant

    Yeah i figured that was happening… The opposite is happening on my end.. Ok i guess we are unresolved at this point.. And i know u guys don’t really support third party plugins… But I’m thankful for the help.. I really wish u guys made a user submitted content plugin

    #60781
     Taylor
    Participant

    i did a fresh install.. it could have been a memory issue or a corrupt file in my database after all the troubleshooting. thank you.

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