Social login working only occasionally

[Matti]

Hey there!

New visitors coming up to my website report back to me, that some manage to register through facebook, and some do not manage that.

Not browser sensitive issue either, or even geographical one. It happens from many countries.

Facebook app created and tried everything possible in settings there as well.

Need help!

[Matti]

Can this be because some people have their email in facebook, and some does not?

[Laura]

Hello, if some do register then its not a theme issue as it works, so it has to be something related to their facebook account, what you said could be a reason

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Matti]

Thanks for the reply, Laura.
I also have a bigger issue, the index.php uses massive amounts of CPU on my server and with 50 people online i am already getting warnings from the server hosting.

Executions list:
xxxxxx.com/index.php 316 963
xxxxxx.com/wp-admin/admin-ajax.php 111 884

[Matti]

Also, having minor bugs in the theme.
Users are not able to post any media from activity- page. Only from profile page.

Same issue with posting a media link like youtube. From activity update it shows only as a link, not preview.
From the profile- page however it shows up as preview.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Sorry for the late reply

Do you receive any error ? If not please enable wp_debug function / https://codex.wordpress.org/WP_DEBUG#Usage enable also the wp_debug_log to store all errors
https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG

Please enable these functions and repeat your action then see on screen if any error is shown if not please check the debug.log file from wp-content/ directory.

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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