Social Share

[ShelMarie]

I am using – or want to use – the social share buttons included with the Kleo theme. I have tried other plugins but they crash my site whenever they’re updated. However, when I try to share to Pinterest, I get the following error message: “You need to upload an image or provide the ‘image_url’ parameter” and when I try to share to Linkedin, there is no image where an image should be. For both, I would like to use my site logo as my default image. How do I fix this? What am I doing wrong?

 

Thank you in advance for your help before I try to install another social share plugin that’s likely to break my site.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

They pull the image from featured image of the article.

From what page you try to share something ?

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[ShelMarie]

They pull the image from featured image of the article.

From what page you try to share something ?

I am trying to share my main homepage, I assumed it would include my site logo. It does not. I have used social sharing plug-ins in the past that work fine and include my logo, but it seems every time one of those plug-ins are updated it crashes my site and the only fix is deleting the plug-in.

[Radu]

Hi,

To can set a separately image custom for each page install Seo by YOAST plugin and it will allow you to change the image or fb description

Then test multiple plugins like those to generate that buttons :
https://wordpress.org/plugins/cross-device-social-share/
https://wordpress.org/plugins/simple-share-buttons-adder/

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[ShelMarie]

The point is, I can’t use the social share icons that are included with Kleo, I have to download third party social share software. Very disappointing. I have added Yoast and gone through the setup but it still gives me the same error message and every social share platform has crashed my site upon upgrading.

[ShelMarie]

I will try Simple Share Buttons Adder and keep my fingers crossed. Although I really wish the share buttons included with Kleo would work properly. Thank you for your help! I appreciate you making it easy to follow!

[Radu]

Hi,

We are trying to keep the kleo theme as clean as possible to can be very lite for performance so… any additional requirement functionality can be easly achieved with the plugins or by a programmer.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts