Social share Posts

[Swappty]

Why are my social share icons not showing in posts? I have Posts in the social sharing post types, but the icons do not show at member posts.

[Kieran_SQ]

Hi,

Sorry to hear you’re having issues with our social share feature. I have tried to login to your site to see the issue using credentials you shared with us in other tickets but I was unable to do so.

Please could you update this ticket, in a private reply, with admin credentials so I can see the issue and double check the settings in the back-end.

Thanks,

Kieran

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[Swappty]

Wordpress Admin credential or login at swappty.com :
username: John@Doe
pw: HowcanIforgetthis@2017

[Kieran_SQ]

Hi,

You may have a caching issue locally as I can see them when I access the blog posts (see screenshot).

Try clearing your local front-end cache (Ctrl+F5) to see the changes. If this does not work try a complete purge of your browser cache (except form data and passwords) by press Ctrl+Shift+Del.

Thanks,

Kieran

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[Swappty]

Yes, i can see them there at blog posts, but I want to see them also at message update posts (see attached), but after comment button and before DELETE.

With other plugin like “super soclializer” that is possible.

[Kieran_SQ]

Hi,

It is not currently a feature of the theme to enable the social sharing buttons on activity updates. It is being discussed as a possible feature but this will take some time to code if we decide to go forward with the idea.

Thanks,

Kieran

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