Social share Posts

[Swappty]

Why are my social share icons not showing in posts? I have Posts in the social sharing post types, but the icons do not show at member posts.

[Kieran_SQ]

Hi,

Sorry to hear you’re having issues with our social share feature. I have tried to login to your site to see the issue using credentials you shared with us in other tickets but I was unable to do so.

Please could you update this ticket, in a private reply, with admin credentials so I can see the issue and double check the settings in the back-end.

Thanks,

Kieran

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[Swappty]

This reply has been set as private.

[Kieran_SQ]

Hi,

You may have a caching issue locally as I can see them when I access the blog posts (see screenshot).

Try clearing your local front-end cache (Ctrl+F5) to see the changes. If this does not work try a complete purge of your browser cache (except form data and passwords) by press Ctrl+Shift+Del.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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[Swappty]

This reply has been set as private.

[Kieran_SQ]

Hi,

It is not currently a feature of the theme to enable the social sharing buttons on activity updates. It is being discussed as a possible feature but this will take some time to code if we decide to go forward with the idea.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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