Some KLEO shortcodes don’t work on pages

[DiegoBRRSPF]

Hi!

I’ve imported some of the KLEO demo content, like the pages Home Sensei, Home e-Learning and Home Stylish Woocommerce, and some of the KLEO content shortcodes aren’t working (please check the attached images).

Some examples:

[kleo_news_ticker posts_query=”size:10|order_by:date”]

[kleo_news_focus name=”ALL NEWS” featured=”1″ posts_query=”size:4|order_by:date”]

[kleo_news_highlight featured=”1″ posts_query=”size:1|order_by:date”]

[kleo_clients animated=”yes” animation=”fade” number=”5″ tags=””]

[kleo_grid type=”3″ animation=”yes”][kleo_feature_item title=”Learn Anything Online” icon=”laptop” icon_size=”big” icon_position=”center”]Join our happy community, get help and start learning new things. Also we’re constantly improving and adding new features. You get all the new versions for FREE life-time.[/kleo_feature_item][kleo_feature_item title=”Talk to Our Experts” icon=”users-1″ icon_size=”big” icon_position=”center”]Many great features are yet to come to this theme so be the first to know about.[/kleo_feature_item][kleo_feature_item title=”Communicate with People” icon=”chat-1″ icon_size=”big” icon_position=”center”]Join our happy community, get help and start learning new things. Also we’re constantly improving and adding new features. You get all the new versions for FREE life-time.[/kleo_feature_item][/kleo_grid]

 

I’ve updated KLEO, Visual Composer and K-Elements to its latest versions (Visual Composer to 5.0.1, K-elements to 4.1.8).

Any ideas?

Thanks!

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[Laura]

Hello, do you have k elements and visual composer activated?
Please share access so i can check it out 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[DiegoBRRSPF]

Hello Laura.

Yes, I have both k elements and visual composer installed, updated and activated. I also have the latest KLEO update (released some days ago).

I can’t share the link with you, as its an internal development and I’m not authorised to share those internal links. But I can send you source codes if it helps.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

the only cause for rendering shortcodes instead of to run those it’s the K-elements or the Visual composer plugin make sure to have those updated and activated, but if you already have done this, try to delete both plugins then go to wp-admin -> appearance -> install plugins -> and install again that plugins.

Also you can try to de-activate the child theme and to purge all caches

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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