This topic has 157 replies, 33 voices, and was last updated 9 years by 
-
-
Sorry, I meant to say theme version 1.4.2. In 1.4.2 version you will find Visual composer version 4.1.2 in the plugins folder from the main package just like it says in my reply
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Kleo is 1.4.2 and sweetdate is 2.6 sorry
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hey Abe, Auto update does not work. Why can’t easily update the theme files only.. and the theme is very slow.. I am not really happy with this theme.
Hi, the auto-update with user name and API is not working.. I don’t want to go through the hassel to update everything manually.
Hi @mogreen
Share with us your username and API so we can do a test and after we finish you can generate a new API. Theme should act as any other WordPress & Buddypress theme regarding speed. You should check your hosting since 6 seconds as I saw in another post of yours is really big and could not happen from the themeMark the reply as private.
Also for any issues you can create a new topic from this page at bottom: https://archived.seventhqueen.com/forums/forum/kleoHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi @mogreen
We just tested the update and works. Here is what we did in case you looked in some other place.
– Go to Theme options – Theme update
– Enter TF username and API KEY
– Save the options
– Go to WP admin – Dashboard (link should be like: /wp-admin/update-core.php) and you should see the theme as in the attached screen
– Click the checkbox next to it and click to Update themesHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi @mogreen
Can you give me temporary access to your site to take a quick look?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hello
I see many people have the same problem I have. The Visual Composer gets stuck while loading. I just downloaded Kleo today and it included the Version 4.1.2. I followed the instructions you have given others (delete and resinstall thr plugin) but it is the same version and nothing seems to change. I have the same problem with Visual Composer continually loading.we are doing some tests to see where does this come from and come with a fix for Front End editor. Please use the Back-end editor until then
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@mogreen we tried the credentials from other topic but it does not work anymore, related to Import/Export. Have you figured it out?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@mogreen sorry man it is still not working, the credentials
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@mogreen let’s resolve this so we can close your problem. Send us a working temporary user/password to your site to take a quick look.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.hi @changeisyours
We fixed that problem on your site by updating the Visual composer to latest version 4.2.1Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, when can we expect the next theme update, since a new version of Visual Composer is out?
Also it would be great to have a newsletter for when there’s a theme update.Cheers!
DavidHi, We have planned it for 10th June. Make sure to check the option to get updated on new version release on your Themeforest account. We will also add a newsletter option on the support forum
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Just for future reference, does it matter if we do the automatic update while running a child theme? Or should we switch back to the default Kleo theme just to be safe?
HI Dear
4 plugins requesting Update , i downloaded again and no update folder there ( attached )
looking for your advice
thank you
@kcurlsjr it does not matter what theme is active since only the parent KLEO theme will get updated
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@itt those plugins are updated from WP Admin – Plugins and next to each plugin you will see an update link
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I’m encountering this problem as well; we’ve downloaded js_composer.zip, but Visual Composer is still asking us for a license key.
@broadsword As explained in this topic you do not get automatic updates for Visual Comoposer and Revolution slider, which are bundled plugins. Just ignore that notice
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@mogreen the real version is located in kleo/style.css. we will remove the version line from the app.css
Give us also your site link to test the exportHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@mogreenThe username provided does not exist. Also I couldn’t check the style.css version since you removed that info and added some custom css. The info from style.css should remain intact for theme version check. Custom css should not be added there but in the kleo-child/style.css and activating the child theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.theme customizations are done here. Happy styling!
ExpandSettings have changed, you should save them!
error(s) were found!
warning(s) were found!In theme options this is what it says…
Please update your theme with the latest version 1.5.
@mogreen can you share the good credentials to check the Import/Export on your site?
@sandervm86 check the warning on your fields. You have entered something wrong as a valueHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@Abe i don`t understand, What field ? wheir can i find it..
only thing i changed is updating the theme.. website looks crap atm to.Try looking in Theme options in all the tabs for the warning that should also be shown next to a option
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi Abe,
I tried update new version from the apperance>themes>update icon. but it was not working, some error. so I delete the kleo and child-cleo folder thru ftp. but it made me much confused. so I restore all 3days ago using godaddy backup service. all should be restored but I found error on home page.
Fatal error: Call to undefined function vc_shortcode_custom_css_class() in /home/content/p3nexnas05_data03/75/2099875/html/wp-content/themes/kleo/vc_templates/vc_column.php on line 14
Let me know How I can fix it, please.
Thanks,
PEter
No error for me.. Also webpage isnt working anymore, need youre help!
@adream please re-download the theme from Themeforest and replace kleo theme files with new version. Also update the K-elements plugin and visual composer plugin. You have s sticky topic for updating theme and plugins
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
The forum ‘KLEO’ is closed to new topics and replies.
