STEPS TO UPDATE KLEO THEME AND PLUGINS

[JeffG]

Abe … I read some additional comments on your Theme Forest page and noticed that others had the same issue. FYI … I do have 4.0.5 installed properly but the issues with the visual editor txt box not working properly continue. I’ve been told that 4.1.2 resolves this. I’ve tried work arounds to keep my work flow moving but it would essentially involve me coding each section.

[Abe]

Sorry, I meant to say theme version 1.4.2. In 1.4.2 version you will find Visual composer version 4.1.2 in the plugins folder from the main package just like it says in my reply

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[Abe]

Kleo is 1.4.2 and sweetdate is 2.6 sorry

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[mogreen]

Hey Abe, Auto update does not work. Why can’t easily update the theme files only.. and the theme is very slow.. I am not really happy with this theme.

[mogreen]

Hi, the auto-update with user name and API is not working.. I don’t want to go through the hassel to update everything manually.

[Abe]

Hi @mogreen
Share with us your username and API so we can do a test and after we finish you can generate a new API. Theme should act as any other WordPress & Buddypress theme regarding speed. You should check your hosting since 6 seconds as I saw in another post of yours is really big and could not happen from the theme

Mark the reply as private.
Also for any issues you can create a new topic from this page at bottom: https://archived.seventhqueen.com/forums/forum/kleo

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[mogreen]

Thanks for getting back at me quickly.
user: mogreen11
API: vmv9v0rvda7t4yign0cr8tgrx63297p1

[Abe]

Hi @mogreen
We just tested the update and works. Here is what we did in case you looked in some other place.
– Go to Theme options – Theme update
– Enter TF username and API KEY
– Save the options
– Go to WP admin – Dashboard (link should be like: /wp-admin/update-core.php) and you should see the theme as in the attached screen
– Click the checkbox next to it and click to Update themes

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[mogreen]

Thanks for the support…
I still can’t save/export theme setting. the copy window is empty. I waited for it to populate with content but nothing happened. thank you

[Abe]

Hi @mogreen
Can you give me temporary access to your site to take a quick look?

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[changeisyours]

Hello
I see many people have the same problem I have. The Visual Composer gets stuck while loading. I just downloaded Kleo today and it included the Version 4.1.2. I followed the instructions you have given others (delete and resinstall thr plugin) but it is the same version and nothing seems to change. I have the same problem with Visual Composer continually loading.

[Abe]

we are doing some tests to see where does this come from and come with a fix for Front End editor. Please use the Back-end editor until then

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[Abe]

@mogreen we tried the credentials from other topic but it does not work anymore, related to Import/Export. Have you figured it out?

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[mogreen]

Hi Abe, I tried, but still it is not working.. here are new credentials… let me know if u can help.. thanks
user:temp
Pass:SeventhQueen

[Abe]

@mogreen sorry man it is still not working, the credentials

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[Abe]

@mogreen let’s resolve this so we can close your problem. Send us a working temporary user/password to your site to take a quick look.

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[changeisyours]

ourgratitudecollective.com
support
TY4support

[Abe]

hi @changeisyours
We fixed that problem on your site by updating the Visual composer to latest version 4.2.1

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[Davi]

Hi, when can we expect the next theme update, since a new version of Visual Composer is out?
Also it would be great to have a newsletter for when there’s a theme update.

Cheers!
David

[Abe]

Hi, We have planned it for 10th June. Make sure to check the option to get updated on new version release on your Themeforest account. We will also add a newsletter option on the support forum

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[kcurlsjr]

@abe

Just for future reference, does it matter if we do the automatic update while running a child theme? Or should we switch back to the default Kleo theme just to be safe?

[itt]

HI Dear

4 plugins requesting Update , i downloaded again and no update folder there ( attached )

looking for your advice

thank you

[Abe]

@kcurlsjr it does not matter what theme is active since only the parent KLEO theme will get updated

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[Abe]

@itt those plugins are updated from WP Admin – Plugins and next to each plugin you will see an update link

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[broadsword]

I’m encountering this problem as well; we’ve downloaded js_composer.zip, but Visual Composer is still asking us for a license key.

[mogreen]

Hi abe,
My theme is not updating. I still have version 1.0 and I can’t export my theme. let me know. Thx

Here is login info:
user: seventhqueen
Pass: seventhqueen123

[Abe]

@broadsword As explained in this topic you do not get automatic updates for Visual Comoposer and Revolution slider, which are bundled plugins. Just ignore that notice

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[Abe]

@mogreen the real version is located in kleo/style.css. we will remove the version line from the app.css
Give us also your site link to test the export

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[mogreen]

can you check if my theme is up to date. pls don’t update. just let me know. thx
http://www.mca-professionals.com

[mogreen]

Hi Abe, did u do something with my setting. I can’t login to my dashboard page. Please don’t make any change. just let me know the problem, why my theme is not updating.

[Abe]

@mogreenThe username provided does not exist. Also I couldn’t check the style.css version since you removed that info and added some custom css. The info from style.css should remain intact for theme version check. Custom css should not be added there but in the kleo-child/style.css and activating the child theme

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[sandervm86]

theme customizations are done here. Happy styling!
Expand

Settings have changed, you should save them!
error(s) were found!
warning(s) were found!

In theme options this is what it says…

[Abe]

Please update your theme with the latest version 1.5.

@mogreen can you share the good credentials to check the Import/Export on your site?

@sandervm86 check the warning on your fields. You have entered something wrong as a value

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[sandervm86]

@Abe i don`t understand, What field ? wheir can i find it..
only thing i changed is updating the theme.. website looks crap atm to.

[Abe]

Try looking in Theme options in all the tabs for the warning that should also be shown next to a option

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[adream]

Hi Abe,

I tried update new version from the apperance>themes>update icon. but it was not working, some error. so I delete the kleo and child-cleo folder thru ftp. but it made me much confused. so I restore all 3days ago using godaddy backup service. all should be restored but I found error on home page.

Fatal error: Call to undefined function vc_shortcode_custom_css_class() in /home/content/p3nexnas05_data03/75/2099875/html/wp-content/themes/kleo/vc_templates/vc_column.php on line 14

Let me know How I can fix it, please.

Thanks,

PEter

[sandervm86]

http://www.receptenmaker.nl/wp-admin/admin-ajax.php?action=redux_link_options&secret=c92d95475d919a9092d414835189f764

No error for me.. Also webpage isnt working anymore, need youre help!

[Abe]

@adream please re-download the theme from Themeforest and replace kleo theme files with new version. Also update the K-elements plugin and visual composer plugin. You have s sticky topic for updating theme and plugins

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[adream]

@abe, I did it. I update kleo 1.5 and plugins all. I think I am done update 1.5 Thanks

[sandervm86]

I redownloaded the theme and did the manual install of the update, only error that i can find is this. (screenshot)

Still getting the error(s) were found!
warning(s) were found!

and design of the website is still not good, http://www.receptenmaker.nl/

[Author]

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