This topic has 17 replies, 2 voices, and was last updated 9 years by sharmstr.

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  • #67336
     cathysophia79
    Participant

    I am suddenly experiencing a very strange error in layout functionality.
    Nothing seems to be working, and I get just a list of member names, which also cannot be clicked on effectively. Please advise what the issue is?

    I have reinstalled Kleo, as well as a fresh install of buddy press and a few other plugins.

    (see attached screenshot)

    http://www.venushypno.com/blog/activity/
    http://www.venushypno.com/blog/members/
    http://www.venushypno.com/blog/groups/

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    #67338
     sharmstr
    Moderator

    You’re site is throwing errors. See attached.

    Enable wp debug and set display to true. Hopefully it will tell you the exact error.https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG_and_WP_DEBUG_DISPLAY

    If you have any caching on the server, flush it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67339
     sharmstr
    Moderator

    forgot to attach the screenshot

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #67343
     cathysophia79
    Participant

    I changed wp debug to true. how do I see the results/error logs?

    #67345
     sharmstr
    Moderator

    set debug display to true and they will show up on the page (hopefully)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67346
     cathysophia79
    Participant

    sorry, which page?

    #67347
     cathysophia79
    Participant

    I also added debug log and display, both set to true

    #67351
     sharmstr
    Moderator

    Please respond privately with admin credentials.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67366
     cathysophia79
    Participant
    This reply has been set as private.
    #67368
     sharmstr
    Moderator

    It was the Mingle plugin. In the future, please disable all plugins that weren’t recommended by Kleo before asking for support. Thank you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67395
     cathysophia79
    Participant

    thanks for your help! – so strange… I don’t even recall installing a plugin called Mingle. Seems to have the same features as already present in buddypress?

    #67584
     cathysophia79
    Participant
    This reply has been set as private.
    #67585
     cathysophia79
    Participant

    I cant post debug log here. but the beginning of it is:

    [09-Jul-2015 21:11:47] WordPress database error Got a packet bigger than ‘max_allowed_packet’ bytes for query UPDATE w22fvK_options SET option_value = ‘<div class=\’visitor\’><table class=\’det\’><tr><td class=\’dl\’>Time/Date</td><td>Thu, 09 Jul 2015 – 00:01:02</td></tr><tr><td class=\’dl\’>IP</td><td>207.46.13.6 <img src=\’data:image/

    if you want to check on the site here is a user:pw below

    it_guest : 817#5$98

    #67586
     cathysophia79
    Participant
    #67590
     cathysophia79
    Participant
    This reply has been set as private.
    #67655
     sharmstr
    Moderator

    I dont understand what the problem is. The site, both front end and backend, are loading fine.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #67683
     cathysophia79
    Participant

    yes I know, because I disabled every plug in and got the site back up. Now, I have re-enabled most, but I am not sure what caused it to go down again. Hope you could read the debug log better than I can.

    #67687
     sharmstr
    Moderator

    That error is not generated by Kleo. Its a SQL error. Its hard to tell what plugin generated it but its has something to do with Visitors.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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