Sub-Menu after 5 not showing

[AshleyStewart]

Hello, in my main menu, i have a sub menu that is only showing 5 items. Not sure if the rest are being hidden behind an element.

 

Thanks

[Kieran_SQ]

Hi @AshleyStewart,

Sorry to hear you’re having issues with sub-menus. I have checked with the latest release of BuddyApp running a localhost and I can’t replicate that issue, without having access to your site this might prove difficult to debug.

Please try the following:

– Disable all plugins, clear website caching and browser cache. Does the problem go away? If so please enable each plugin one by one, making sure to clear your caches and test each time until you find the plugin causing the issue.
– Make a safe backup of anything in child theme’s style.css, functions.php or Quick CSS in theme options and clear out the contents. after clearing and purging the caches does the issue persist?
– Do you have a php error log or debug log that you could share with me?
– If you switch to the default WordPress theme Twenty Seventeen, Twenty Sixteen and Twenty Fifteen does the issue persist?

Let me know,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[AshleyStewart]

Hello –

Thanks for getting back to me.

Disabled all plugins, deleted style.css, functions.php cleared cache same issue.

When I do change the theme all of the menu items seem to appear. Not getting any error message,

[Kieran_SQ]

Hi,

Could you try this out on a live server, either staging or behind a maintenance wall, and let me know if you have the same issue?

Also please upload or link your PHP error log so I can take a look into that.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[AshleyStewart]

Not sure if this is what you’re looking for.

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;a.success=function(a){d(a),apply_rtMagnificPopup(“.rtmedia-activity-container ul.rtmedia-list, #bp-media-list, .bp-media-sc-list, li.media.album_updated ul,ul.bp-media-list-media, li.activity-item div.activity-content div.activity-inner div.bp_media_content”),rtMediaHook.call(“rtmedia_js_after_activity_added”,[])}}else if(“get_single_activity_content”==b.data.action){var d=b.success;a.success=function(a){d(a),setTimeout(function(){apply_rtMagnificPopup(“.rtmedia-activity-container ul.rtmedia-list, #bp-media-list, .bp-media-sc-list, li.media.album_updated ul,ul.bp-media-list-media, li.activity-item div.activity-content div.activity-inner div.bp_media_content”),jQuery(“ul.activity-list li.rtmedia_update:first-child .wp-audio-shortcode, ul.activity-list li.rtmedia_update:first-child .wp-video-shortcode”).mediaelementplayer({defaultVideoWidth:480,defaultVideoHeight:270})},900)}}}),jQuery.ajaxPrefilter(function(a,b,c){try{if(null==b.data||void 0===b.data||void 0===b.data.action)return!0}catch(a){return!0}if(“activity_get_older_updates”==b.data.action){var d=b.success;a.success=function(a){d(a),apply_rtMagnificPopup(“.rtmedia-activity-container ul.rtmedia-list, #bp-media-list, .bp-media-sc-list, li.media.album_updated ul,ul.bp-media-list-media, li.activity-item div.activity-content div.activity-inner div.bp_media_content”),jQuery(“ul.activity-list li.rtmedia_update div.rtmedia-item-thumbnail > audio.wp-audio-shortcode, ul.activity-list li.rtmedia_update div.rtmedia-item-thumbnail > video.wp-video-shortcode”).mediaelementplayer({defaultVideoWidth:480,defaultVideoHeight:270}),setTimeout(function(){rtmedia_activity_stream_comment_media()},900),rtMediaHook.call(“rtmedia_js_after_activity_added”,[])}}}),jQuery(“.rtmedia-container”).on(“click”,”.select-all”,function(a){jQuery(this).toggleClass(“unselect-all”).toggleClass(“select-all”),jQuery(this).attr(“title”,rtmedia_unselect_all_visible),jQuery(“.rtmedia-list input”).each(function(){jQuery(this).prop(“checked”,!0)}),jQuery(“.rtmedia-list-item”).addClass(“bulk-selected”)}),jQuery(“.rtmedia-container”).on(“click”,”.unselect-all”,function(a){jQuery(this).toggleClass(“select-all”).toggleClass(“unselect-all”),jQuery(this).attr(“title”,rtmedia_select_all_visible),jQuery(“.rtmedia-list input”).each(function(){jQuery(this).prop(“checked”,!1)}),jQuery(“.rtmedia-list-item”).removeClass(“bulk-selected”)}),jQuery(“.rtmedia-container”).on(“click”,”.rtmedia-move”,function(a){jQuery(“.rtmedia-delete-container”).slideUp(),jQuery(“.rtmedia-move-container”).slideToggle()}),jQuery(“#rtmedia-create-album-modal”).on(“click”,”#rtmedia_create_new_album”,function(b){if($albumname=jQuery(“<span/>”).text(jQuery.trim(jQuery(“#rtmedia_album_name”).val())).html(),$album_description=jQuery(“#rtmedia_album_description”),$context=jQuery.trim(jQuery(“#rtmedia_album_context”).val()),$context_id=jQuery.trim(jQuery(“#rtmedia_album_context_id”).val()),$privacy=jQuery.trim(jQuery(“#rtmedia_select_album_privacy”).val()),$create_album_nonce=jQuery.trim(jQuery(“#rtmedia_create_album_nonce”).val()),””!=$albumname){var c={action:”rtmedia_create_album”,name:$albumname,description:$album_description.val(),context:$context,context_id:$context_id,create_album_nonce:$create_album_nonce};””!==$privacy&&(c.privacy=$privacy),a(“#rtmedia_create_new_album”).attr(“disabled”,”disabled”);var d=a(“#rtmedia_create_new_album”).html();a(“#rtmedia_create_new_album”).prepend(““),jQuery.post(rtmedia_ajax_url,c,function(b){if(void 0!==b.album){b=jQuery.trim(b.album);var c=!0;$album_description.val(“”),a(“#rtmedia_album_name”).focus(),jQuery(“.rtmedia-user-album-list”).each(function(){if(jQuery(this).children(“optgroup”).each(function(){if(jQuery(this).attr(“value”)===$context)return c=!1,void jQuery(this).append(‘<option value=”‘+b+'”>’+$albumname+”</option>”)}),c){var a=$context.charAt(0).toUpperCase()+$context.slice(1)+” “+rtmedia_main_js_strings.rtmedia_albums,d='<optgroup value=”‘+$context+'” label=”‘+a+'”><option value=”‘+b+'”>’+$albumname+”</option></optgroup>”;jQuery(this).append(d)}}),jQuery(‘select.rtmedia-user-album-list option[value=”‘+b+'”]’).prop(“selected”,!0),jQuery(“.rtmedia-create-new-album-container”).slideToggle(),jQuery(“#rtmedia_album_name”).val(“”),jQuery(“#rtmedia-create-album-modal”).append(“

<b>”+$albumname+”</b>”+rtmedia_album_created_msg+”

“),setTimeout(function(){jQuery(“.rtmedia-create-album-alert”).remove()},4e3),setTimeout(function(){galleryObj.reloadView(),jQuery(“.close-reveal-modal”).click()},2e3)}else void 0!==b.error?rtmedia_gallery_action_alert_message(b.error,”warning”):rtmedia_gallery_action_alert_message(rtmedia_something_wrong_msg,”warning”);a(“#rtmedia_create_new_album”).removeAttr(“disabled”),a(“#rtmedia_create_new_album”).html(d)})}else rtmedia_gallery_action_alert_message(rtmedia_empty_album_name_msg,”warning”)}),jQuery(“.rtmedia-container”).on(“click”,”.rtmedia-delete-selected”,function(a){jQuery(“.rtmedia-list :checkbox:checked”).length>0?confirm(rtmedia_selected_media_delete_confirmation)&&jQuery(this).closest(“form”).attr(“action”,”../../../”+rtmedia_media_slug+”/delete”).submit():rtmedia_gallery_action_alert_message(rtmedia_no_media_selected,”warning”)}),jQuery(“.rtmedia-container”).on(“click”,”.rtmedia-move-selected”,function(a){jQuery(“.rtmedia-list :checkbox:checked”).length>0?confirm(rtmedia_selected_media_move_confirmation)&&jQuery(this).closest(“form”).attr(“action”,””).submit():rtmedia_gallery_action_alert_message(rtmedia_no_media_selected,”warning”)}),jQuery(“#buddypress”).on(“change”,”.rtm-activity-privacy-opt”,function(){var a=jQuery(this).attr(“id”);a=a.split(“-“),a=a[a.length-1];var b=this;data={activity_id:a,privacy:jQuery(this).val(),nonce:jQuery(“#rtmedia_activity_privacy_nonce”).val(),action:”rtm_change_activity_privacy”},jQuery.post(ajaxurl,data,function(a){var c=””,d=””;”true”==a?(c=rtmedia_main_js_strings.privacy_update_success,d=”success”):(c=rtmedia_main_js_strings.privacy_update_error,d=”fail”),jQuery(b).after(‘<p class=”rtm-ac-privacy-updated ‘+d+'”>’+c+”</p>”),setTimeout(function(){jQuery(b).siblings(“.rtm-ac-privacy-updated”).remove()},2e3)})}),jQuery(“.media_search_input”).on(“keyup”,function(){rtm_search_media_text_validation()}),b(),rtMediaHook.register(“rtmedia_js_popup_after_content_added”,function(){b(),f(),mfp=jQuery.magnificPopup.instance,jQuery(mfp.items).size()>1&&0==comment_media?c():d(),e(),rtmedia_disable_popup_navigation_comment_media_focus();var g=a(window).height();jQuery(“.rtm-lightbox-container .mejs-video”).css({height:.8*g,”over-flow”:”hidden”}),jQuery(“.mfp-content .rtmedia-media”).css({“max-height”:.87*g,”over-flow”:”hidden”}),rtmedia_init_action_dropdown(“.rtm-lightbox-container .rtmedia-actions”),jQuery(“.rtmedia-comment-link”).on(“click”,function(a){a.preventDefault(),jQuery(“#comment_content”).focus()}),jQuery(“.rtm-more”).shorten({showChars:130});var h=a(“.rtm-gallery-title”),i=””;””!=(i=a.isEmptyObject(h)?a(“#subnav.item-list-tabs li.selected “).html():h.html())&&a(“.rtm-ltb-gallery-title .ltb-title”).html(i);var j=a(“#subnav.item-list-tabs li.selected span”).html();return a(“li.total”).html(j),!0});var g=jQuery(“#drag-drop-area”),h=jQuery(“#whats-new”);g.html();jQuery(“#rtmedia-upload-container”).after(“

“+rtmedia_drop_media_msg+”

“),”undefined”!=typeof rtmedia_bp_enable_activity&&”1″==rtmedia_bp_enable_activity&&jQuery(“#whats-new-textarea”).append(“

“+rtmedia_drop_media_msg+”

“),jQuery(document).on(“dragover”,function(a){a.preventDefault(),a.target!=this&&(jQuery(“#rtm-media-gallery-uploader”).show(),”undefined”!=typeof rtmedia_bp_enable_activity&&”1″==rtmedia_bp_enable_activity&&h.addClass(“rtm-drag-drop-active”),g.addClass(“rtm-drag-drop-active”),jQuery(“#rtm-drop-files-title”).show())}).on(“dragleave”,function(a){if(a.preventDefault(),0!=a.originalEvent.pageX&&0!=a.originalEvent.pageY)return!1;”undefined”!=typeof rtmedia_bp_enable_activity&&”1″==rtmedia_bp_enable_activity&&(h.removeClass(“rtm-drag-drop-active”),h.removeAttr(“style”)),g.removeClass(“rtm-drag-drop-active”),jQuery(“#rtm-drop-files-title”).hide()}).on(“drop”,function(a){a.preventDefault(),jQuery(“.bp-suggestions”).focus(),”undefined”!=typeof rtmedia_bp_enable_activity&&”1″==rtmedia_bp_enable_activity&&(h.removeClass(“rtm-drag-drop-active”),h.removeAttr(“style”)),g.removeClass(“rtm-drag-drop-active”),jQuery(“#rtm-drop-files-title”).hide()}),jQuery(“.rtmedia-container”).on(“click”,”.rtmedia-delete-album”,function(a){a.preventDefault(),confirm(rtmedia_album_delete_confirmation)&&jQuery(this).closest(“form”).submit()}),jQuery(“.rtmedia-container”).on(“click”,”.rtmedia-delete-media”,function(a){a.preventDefault(),confirm(rtmedia_media_delete_confirmation)&&jQuery(this).closest(“form”).submit()}),rtmedia_init_action_dropdown(“”),a(document).click(function(){a(“.click-nav ul”).is(“:visible”)&&a(“.click-nav ul”,this).hide()}),jQuery(“.rtmedia-comment-link”).on(“click”,function(a){a.preventDefault(),jQuery(“#comment_content”).focus()}),jQuery(“.rtm-more”).length>0&&a(“.rtm-more”).shorten({showChars:200}),”undefined”!=typeof rtmedia_masonry_layout&&”true”==rtmedia_masonry_layout&&”undefined”!=typeof rtmedia_masonry_layout_activity&&”true”==rtmedia_masonry_layout_activity&&rtmedia_activity_masonry(),jQuery(document).ajaxComplete(function(a,b,c){var d=new URLSearchParams(c.data);”post_update”!=d.get(“action”)&&”get_single_activity_content”!=d.get(“action”)&&”activity_get_older_updates”!=d.get(“action”)||”undefined”==typeof rtmedia_masonry_layout||”true”!=rtmedia_masonry_layout||”undefined”==typeof rtmedia_masonry_layout_activity||”true”!=rtmedia_masonry_layout_activity||rtmedia_activity_masonry()}),”undefined”!=typeof rtmedia_masonry_layout&&”true”==rtmedia_masonry_layout&&0==jQuery(“.rtmedia-container .rtmedia-list.rtm-no-masonry”).length&&(rtm_masonry_container=jQuery(“.rtmedia-container .rtmedia-list”),rtm_masonry_container.masonry({itemSelector:”.rtmedia-list-item”}),setInterval(function(){jQuery.each(jQuery(“.rtmedia-list.masonry .rtmedia-item-title”),function(a,b){jQuery(b).width(jQuery(b).siblings(“.rtmedia-item-thumbnail”).children(“img”).width())}),rtm_masonry_reload(rtm_masonry_container)},1e3),jQuery.each(jQuery(“.rtmedia-list.masonry .rtmedia-item-title”),function(a,b){jQuery(b).width(jQuery(b).siblings(“.rtmedia-item-thumbnail”).children(“img”).width())})),jQuery(“.rtm-uploader-tabs”).length>0&&jQuery(“.rtm-uploader-tabs li”).click(function(a){jQuery(this).hasClass(“active”)||(jQuery(this).siblings().removeClass(“active”),jQuery(this).parents(“.rtm-uploader-tabs”).siblings().hide(),class_name=jQuery(this).attr(“class”),jQuery(this).parents(“.rtm-uploader-tabs”).siblings(‘[data-id=”‘+class_name+'”]’).show(),jQuery(this).addClass(“active”),”rtm-upload-tab”!=class_name?jQuery(“div.moxie-shim”).hide():jQuery(“div.moxie-shim”).show())}),jQuery(“.rtmedia-container”).on(“click”,”.rtm-delete-media”,function(a){a.preventDefault();var b=”Are you sure you want to delete this media?”;if(“undefined”!=typeof rtmedia_media_delete_confirmation&&(b=rtmedia_media_delete_confirmation),confirm(b)){var c=jQuery(this).closest(“li”),d=jQuery(“#rtmedia_media_delete_nonce”).val(),e={action:”delete_uploaded_media”,nonce:d,media_id:c.attr(“id”)};jQuery.ajax({url:ajaxurl,type:”post”,data:e,success:function(a){“1″==a?(rtmedia_gallery_action_alert_message(rtmedia_main_js_strings.file_delete_success,”success”),c.remove(),”undefined”!=typeof rtmedia_masonry_layout&&”true”==rtmedia_masonry_layout&&0==jQuery(“.rtmedia-container .rtmedia-list.rtm-no-masonry”).length&&rtm_masonry_reload(rtm_masonry_container)):rtmedia_gallery_action_alert_message(rtmedia_file_not_deleted,”warning”)}})}})}),function(a){a.fn.shorten=function(b){“use strict”;var c={showChars:100,minHideChars:10,ellipsesText:”…”,moreText:rtmedia_read_more,lessText:rtmedia__show_less,onLess:function(){},onMore:function(){},errMsg:null,force:!1};return b&&a.extend(c,b),!(a(this).data(“jquery.shorten”)&&!c.force)&&(a(this).data(“jquery.shorten”,!0),a(document).off(“click”,”.morelink”),a(document).on({click:function(){var b=a(this);return b.hasClass(“less”)?(b.removeClass(“less”),b.html(c.moreText),b.parent().prev().hide(0,function(){b.parent().prev().prev().show()}).hide(0,function(){c.onLess()})):(b.addClass(“less”),b.html(c.lessText),b.parent().prev().show(0,function(){b.parent().prev().prev().hide()}).show(0,function(){c.onMore()})),!1}},”.morelink”),this.each(function(){var b=a(this),d=b.html();if(b.text().length>c.showChars+c.minHideChars){var e=d.substr(0,c.showChars);if(e.indexOf(“<“)>=0){for(var f=!1,g=””,h=0,i=[],k=null,l=0,m=0;m<=c.showChars;l++)if(“<“!=d[l]||f||(f=!0,k=d.substring(l+1,d.indexOf(“>”,l)),”/”==k[0]?k!=”/”+i[0]?c.errMsg=”ERROR en HTML: the top of the stack should be the tag that closes”:i.shift():”br”!=k.toLowerCase()&&i.unshift(k)),f&&”>”==d[l]&&(f=!1),f)g+=d.charAt(l);else if(m++,h<=c.showChars)g+=d.charAt(l),h++;else if(i.length>0){for(j=0;j<i.length;j++)g+=”</”+i[j]+”>”;break}e=a(“<div/>”).html(g+'<span class=”ellip”>’+c.ellipsesText+”</span>”).html()}else e+=c.ellipsesText;var n=’

‘+e+’

‘+d+’

<span>‘+c.moreText+”</span>”;b.html(n),b.find(“.allcontent”).hide(),a(“.shortcontent p:last”,b).css(“margin-bottom”,0)}}))}}(jQuery),window.onload=function(){“undefined”!=typeof rtmedia_masonry_layout&&”true”==rtmedia_masonry_layout&&0==jQuery(“.rtmedia-container .rtmedia-list.rtm-no-masonry”).length&&rtm_masonry_reload(rtm_masonry_container),rtm_search_media_text_validation(),check_condition(“search”)&&jQuery(“#media_search_remove”).show()};

[Kieran_SQ]

Hi,

That’s an rtMedia JavaScript library, I’m looking for the PHP error log.

If one doesn’t appear in the main WordPress install location please follow this guide to enable debugging and php errors. Once you have done this please use your site front end as well as the menu section on the back end – this will enable any errors to be caught.

https://digwp.com/2009/07/monitor-php-errors-wordpress/

Thanks,

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[AshleyStewart]

Which Guide?

[Kieran_SQ]

Sorry, I forgot to add the link!

https://digwp.com/2009/07/monitor-php-errors-wordpress/

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[AshleyStewart]

Attached is the php-error file, I navigated the menu, as well as removing it from the menu and re-adding it. Please let me know if you need anything else.

Thanks

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[Kieran_SQ]

Hi,

The issue appears to be coming from a plugin with the name collabpress.

Could you try making a new install of WordPress, BuddyPress and BuddyApp without installing the collabpress plugin and let me know if you still get the issue.

Also if it is this plugin https://wordpress.org/plugins/collabpress/ I would advise against using it as WordPress and BuddyPress have moved on considerably in the 4 years since it’s last update.

Thanks,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[AshleyStewart]

Thanks for the information.

I can do that the problem is this is our company intranet website and there has been a lot of changes made to it. Do you think there is any other way of fixing this issue?

[Kieran_SQ]

Hi,

The other options would be to either find the issue in the code within the CollabPress plugin or contact the developer of the plugin, the latter is unlikely to yield anything due to the fact it has not been updated in 4 years.

Removing the plugin that is causing the issue should fix the issue, but as you have indicated you have already turned it off and the issue persists, this would suggest the plugin is leaving something behind that continues to cause the issue.

Thanks,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[AshleyStewart]

Correct I did deactivate and delete the plugin did not seem to fix the issue.

I will try a re-install, in the meantime, I enabled the logs and reinstalled and activated the plugin. Attached the logs, if you could look through it and try to find where the issue is going I would appreciate it.

Thank you

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[Kieran_SQ]

Hi,

The error that relates to the issue can be found here

[10-Aug-2017 13:58:51 UTC] PHP Warning: Declaration of CP_BP_Integration::setup_nav() should be compatible with BP_Component::setup_nav($main_nav = Array, $sub_nav = Array) in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/collabpress/includes/cp-bp.php on line 0

To fix the issue you should start in the below file

/collabpress/includes/cp-bp.php

The error states line 0 but it cannot come from there so you’ll have to do some digging.

We can’t provide support or fixes for third party plugins so I cannot advise you further on this plugin.

Please let me know the outcome of the secondary WordPress, BuddyPress and BuddyApp (only) install on your local environment.

Thanks,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[AshleyStewart]

Okay, so rebuilt a new server. Still getting the issue with just the stock plugins. No colabpress, is there any other explanation for this?

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[Kieran_SQ]

Hi,

Thanks for posting the screenshot, I just realised you’re not using the main menu, which was what I thought you were using.

The menu position top-left does appear to be limited to five child items. I’m going to ask my colleague @Radu to look at this for you and see if we can extend the amount of child items available for you in the top left menu.

Thanks,

Kieran.

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[Radu]

Hi,

Just I’ve tried to reproduce that on my local install and I’m not able to reproduce that, can you please provide to me the admin credentials to can take a closer look? and leave also the menu like in the screenshot, please if you can

Cheers
R.

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What support service includes ? What not ?

[AshleyStewart]

Hi Radu –

This is a local intranet. Would you like to setup a remote session?

[AshleyStewart]

Guys, we really need to get this figured out.
We have a rollout date for our company next week and this is a major setback.

[Radu]

Hi,

It seems there it’s a limit that can be changed,

By default I’ve changed the value from 5 to 10 this will be available from next version.

Until then just replace this file content : /wp-content/themes/buddyapp/page-parts/header-top.php

with this content of this one: https://pastebin.com/raw/VbjP8py7

That’s all

Let me know

Cheers
R.

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What support service includes ? What not ?

[AshleyStewart]

Beautiful! Thank you

[Radu]

Hi,

You’re welcome

Cheers
R.

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What support service includes ? What not ?

[Author]

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