This topic has 10 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #36135
     loraehmke
    Participant

    When I try to send a Public Message to another user on my site, there is no “submit” button to post this message. Please see attached screenshot.

    In this example, I went to a user’s profile on the site and clicked “Public Message.” Then the @username message box appears on a new page. I can type my message but there’s no way to submit it. Please advise. The Private Message options works just fine. I can also post my own status updates…just having issues with the Public messages.

    Thanks!

    Attachments:
    You must be logged in to view attached files.
    #36231
     sharmstr
    Moderator

    Usually this is an indication of a jquery error. Can you verify that the ‘post update’ button does show when trying to do a regular activity stream posts (not an @mention)?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #36256
     loraehmke
    Participant

    Yes, I can verify that. The “post update” button does indeed show when I make a regular activity stream post (see screenshot). So I guess the issue is only when I try to do an @mention post.

    Attachments:
    You must be logged in to view attached files.
    #36258
     sharmstr
    Moderator

    You’re showing a screen shot from a different section. Please verify from the activity stream page, not from a members profile activity stream since that’s not where the initial problem is. Thanks.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #36260
     loraehmke
    Participant

    OK. From the Activity page, I removed the @mention and started typing my own post. There is still no submit button (see screenshot).

    Attachments:
    You must be logged in to view attached files.
    #36274
     sharmstr
    Moderator

    Lets try this one more time. Just go to the activity page… not via an @mention… just go to http://www.yoursite.com/activity. Then click in the box and tell us if it appears.

    I’ve seen this happen before and it was a jquery issue. It only happened on the main activity stream, not the one in the profile. It had nothing to do with @mentions. That’s what I’m trying to determine. If it happens on the main activity page regardless of the @mention. In order to do this, I dont want you to start with an @mention. Hope this make sense.

    Or, alternatively, respond privately with credentials and a link to your site.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #36281
     loraehmke
    Participant
    This reply has been set as private.
    #36284
     sharmstr
    Moderator

    Okay. Any chance you’re hosting with WPEngine? You’re having the same problem as in this topic. Your main activity page isn’t loading the necessary buddypress javascript file. Not only is not showing the buttons, but when clicking on the comment button, it reloads the page instead of just displaying the comment form. Contact your host. Good luck.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #36285
     sharmstr
    Moderator

    Sorry, here’s the link to the topic: https://archived.seventhqueen.com/forums/topic/attachment-and-post-buttons-for-whats-new-posts-on-groups-were-hidden

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #36294
     loraehmke
    Participant

    I am using WP-Engine. I’ll contact them. Thanks for your help!

    #36312
     sharmstr
    Moderator

    Anytime.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

Viewing 11 posts - 1 through 11 (of 11 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?