Submit Profile Photo

[KeithK83]

I’m having an issue where the submit button is not showing during the cropping of an image when uploading a profile photo. I’m using Mediapress from BuddyDev as my gallery plugin. I will be contacting their support as well.

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[Kieran_SQ]

Hi,

Whilst the plugin is not one of our integrations I will be happy to take a look at this for you. Please update this ticket, in a private reply, with login credentials so I can look into this issue for you.

Thanks,

Kieran

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[KeithK83]

This reply has been set as private.

[Kieran_SQ]

Hi,

Please try adding the below CSS to your KLEO Child theme’s style.css file by going to WP Admin > Appearance > Editor > KLEO Child > Style.css or via Theme Options > General Settings > Scroll to: ‘Quick CSS’.

COPY CODE

.change-avatar .bp-screen-reader-text {
    position: initial;
    margin: unset;
    padding: 0;
    height: auto;
    width: auto;
    overflow: hidden;
    clip: rect(0 0 0 0);
    border: 0;
    word-wrap: normal !important;
    line-height: 30px;
}

Make sure to purge your website cache, CDN and your front-end (Ctrl+F5) to see the changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[KeithK83]

That worked for the upload page, but I’m still missing the button on the crop page.

[Kieran_SQ]

Hi,

I have updated the CSS I provided to you earlier as noticed the issue also appears when changing the cover image. Please replace the CSS from before with the below.

COPY CODE

.change-avatar .bp-screen-reader-text, .change-cover-image .bp-screen-reader-text {
    position: initial;
    margin: unset;
    padding: 0;
    height: auto;
    width: auto;
    overflow: hidden;
    clip: rect(0 0 0 0);
    border: 0;
    word-wrap: normal !important;
    line-height: 30px;
}

With regards to the other issue when cropping I do not see the submit/crop button in the HTML and I will therefore refer this ticket to one of our developers for review. They’ll be in touch with as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[KeithK83]

I figured out the problem. There was a conflict with a plugin cal PB SEO Friendly Images. I removed it all works well.

[Kieran_SQ]

Hi Keith,

Glad to hear you found the issue. Feel free to open a new ticket with any other questions and we’ll be happy to assist.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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