This topic has 9 replies, 3 voices, and was last updated 10 years by Abe.

  • Author
  • #17602
     thendsproject
    Participant

    For some reason, now suddenly one of our sites hennamatrimonials.com is not working. Users can register as expected, and it sends the activation email, but when you click the link in the activation email it gives a error saying invalid activation key. It was working yesterday, and so I am not sure what the deal is… Can you please help?

    Brad

    #17877
     thendsproject
    Participant

    This has kinda been resolved. It turns out, that it is *only* for our own domain name of thendsproject.com, the one we have been using to make lots of test accounts with. Any idea why it would block just us?

    #17934
     Abe
    Keymaster

    make sure you have the theme updated to the last version.
    PS: just a reminder that you need a different license for each theme install.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #17938
     thendsproject
    Participant

    I bought four copies. Actually, I had only purchased 3 until you said this just now, I had almost forgotten to go back in to get the fourth copy. Certainly not on purpose…these have been a mess. See here:

    http://awesomescreenshot.com/01d2t14080

    I cannot update theme currently…too much customization for an update…but that is not the problem, it just suddenly started happening – on all four sites.

    #17940
     Abe
    Keymaster

    Thank you very much for that. We appreciate that and we are glad to have you as a customer.

    Do you have Gravity Forms User Registration plugin? we have seen an similar issue on buddypress site and should be fixed in 2.1 version. More on the fix: https://buddypress.trac.wordpress.org/ticket/5563

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #17941
     thendsproject
    Participant

    Nope we don’t…. It is really weird. We had to change to a new server so we could put an SSL on all four of these sites, and after doing the move, suddenly this issue is here…and only with my own domain! lol…so weird. Well, if you don’t have any ideas, I’ll just keep using my gmail for testing…so weird though. And – you are welcome.

    #17945
     Abe
    Keymaster

    Until you find something and don’t want users to have problems try installing http://wordpress.org/plugins/bp-disable-activation-reloaded/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #17948
     thendsproject
    Participant

    Thanks!!

    #20339
     joninhas
    Participant

    Hi , i have the same problem …

    this is a little strange , because yesterday we move to a new server and suddenly the activation keys are not valid any more. User receive link for account activation but it appears a page with a field to insert a valid key ..

    Thanks

    #20594
     Abe
    Keymaster

    Hi, make sure you have the latest theme installed since it should only happen to old versions of Sweetdate. Also make sure your url in Settings – General match your domain

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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