This topic has 3 replies, 2 voices, and was last updated 10 years by Abe.

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  • #115612
     Homo_Ludens
    Participant

    Team Kleo!

    I/We need help ! … Yes, your Theme is slow-dragging in a critical extend ! … Nope, that’s definitely too soft and polite; a slow-death by an ant-hill would be more pleasent than working around this crap shell ! … BUT, you’re not all off here regarding the design –> The aesthetics are brilliant but functionality is non-existing ! … !

    I have read a ton of tickets and can see the problem is a custom pain you sell for money ! ? :S ! … I’ve tried what there is to try and present my patience is past, so please help out with either:

    A) Developer Support

    B) Refund

    I have a quite talented computer scientist on my team and he can’t locate the problem ! – but that should not be necessary with a pro wordpress theme !

    WordPress 4.4.2 running Kleo Child theme. KLeo Version 4.0.4!

    Need Help ASAP !

    //Shali Hansen

    #116026
     Abe
    Keymaster

    Hi, I am sorry to hear that you are experiencing slow load times and I will gladly help you to see what is causing this.

    From our experience in the past year I am almost sure it is not related to KLEO theme and it comes from the plugins that are enabled on your site.

    To see if the theme is actually causing this, just enable the default WordPress theme and do the same test and see the results. I am sure that KLEO is not affecting the load time in a way you described it.

    Let me know how it goes and afterwards maybe do the same test with the plugins by disabling them one by one.

    We even have an article related to slow speed that might help:
    http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html

    All the best

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #116540
     Homo_Ludens
    Participant

    Again tried everything –> Now also a host-optimization ! … Still poor and slow !

    We have the following Plugins Installed:

    Kelements
    TinyMCE Widget
    Broken Link Checker
    Contact Form 7
    Contact Form 7 Honey Pot
    Duplicate Post
    Go Pricing
    Google XML sitemaps
    P3 Plugin Performance Profiler
    Side Kick
    Slider Revolution
    Theme check
    W3 Total Cache
    Woocommmerce
    Wordfence Security
    WP Smush It
    WP-Optimizer
    WPBakaery Visual Composer
    Yoast SEO

    A) Any known conflicts between these and KLEO?

    B) I suggest you go login and check with theme check and P3 Plugin Performance Profiler!
    –> The results displayed by theme check looks rather troubling –> 50 errors + ! … Maybe non are vital but maybe some lethal! …

    C) I have 9 webistes coming up and I was sure to use KLEO ! … That’s a definite no thereto I’m pulling the plug tomrrow if I don’t feel improvements ! … Can I have a refund from you guys for buying poor coding and a lot of time waste ?

    //S

    #119359
     Abe
    Keymaster

    Hi there, P3 Plugin Performance Profiler is not something you can relate on for those statistics.
    Please follow my advice since our theme is very well coded:
    “To see if the theme is actually causing this, just enable the default WordPress theme and do the same test and see the results. I am sure that KLEO is not affecting the load time in a way you described it.”

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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