System ovewrites all my fonts

[prepriemysel]

Hello,

i have a huge problem with my Kleo template, exept other not so major problems. When i click on Theme options in left menu and click save changes whole template change my fonts in whole page and ovewrites it with some random fonts. You can try as well. I will share my passwords under. Now i have Arial and MS sans sherif, which are good.

[prepriemysel]

This reply has been set as private.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Andrei]

Please update your theme to the latest version 4.0.2, then go and re-select your fonts, save the settings and let us know if you encounter any more issues.

Looking forward.

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[prepriemysel]

Hallo,

still same issue, when i do any changes in Theme options my fonts are gone visible on site, every time. It could be problem on my side, maybe.

[Andrei]

I’ve been able to change your fonts, please try again now. If you still encounter any issues please let me know what selections are you trying to make so I can try to replicate it on my local install.

Cheers

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[prepriemysel]

Sorry, i dont have problem to change my fonts. I have problem, that when i do some changes in styling all my fonts are back in some ugly type of font. Not what I selected.

[Andrei]

Give me an exact example when this happens so I can try it myself on your site. Tell me step by step what I need to do.

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[prepriemysel]

1. First picture says what are my default fonts.
2. Second picture says: I do any changes in Styling options, than save.
3. Last picture says my fonts are f** up.

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[Andrei]

Thanks for your patience and for the details, we’ll give a closer look to see what’s causing this issue.

Cheers

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[Abe]

Hello, please replace this file content on your hosting server with the content from the one attached
wp-content/themes/kleo/kleo-framework/kleo.php

Let me know it goes.

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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[prepriemysel]

🙂 Everything is alright now. Thank you and sorry i was so rush. 😀

[Abe]

No problem. Glad to hear everything as it should now.

All the best

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---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Author]

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