This topic has 7 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #133572
     carlostinca
    Participant

    Hi,

    We have a plugin of cost calculator that isnt appearing. I contacted the support of that plugin, and they told me about a JS error (see attached file) with the Kleo Tours.

    Why is  this happening? The weird thing is that this only happens in this particular post. Por example, in other Pages type post, both of the element works perfectly.

    Thanks,
    Carlos

     

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    #133655
     Laura
    Moderator

    Hello, do you have all plugins updated? And the theme is the latest version?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #133693
     carlostinca
    Participant

    Hi Laura,

    Yes, all is updated. This is happening only in this particular post, but i cant find what is different, because i use the same visual composer template for others pages too.

    Thanks,
    Carlos

    #133725
     carlostinca
    Participant

    Hi Laura,

    Just wanted to say that this is happening in other post i was creating.

    #134113
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #134190
     Radu
    Moderator

    hi,

    How can I reproduce that js error, because when I visit your page http://ripioturismo.com/the-lakes-district-of-patagonia/ i cannot see any kind of error

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #135186
     carlostinca
    Participant

    Well, somehow it fixed itself. I dont know what i change or what happend :/.

    Thanks for your help!

    #135280
     Radu
    Moderator

    No problem

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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