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Hello, I preach Kelo Theme, and the future for “new members isn’t working, only popular members.
Please help me to solve this issue (I had already discussed about this bug in the past with one of your tech team, but it doesn’t resolve).
The same thing on the members page – http://www.perfectalk.com/members/
Looking forward to your feedback ASAP,
Thanks,
Liron.
Hello, have you tried deactivating other plugins, removing custom codes and testing the main theme?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hey Laura,
Thanks for reaching out! It’s great to hear from you again 🙂I didn’t add any code or anything since our last conversation.
For now – the only feature that are working is the “popular” – not the newest.
I believe that it’s some bug in the template.
I want that when people arrive to my website – then they will appear on the home page and on the member page.Home page – http://www.perfectalk.com/
Member page – http://www.perfectalk.com/members/Please help me to resolve this issue,
Looking forward to hear from you soon,
Best,
Liron.Hello, do you mean this? ( attached )
Could you share a screenshot? 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hey Laura,
I am enclosing the screenshots..
It’s now given me only “popular” options, the “newest” isn’t working.
I want that every person that register to the website will appear as “new”.Thanks for your help, I appreciate it 🙂
Liron.Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello Laura,
How are you?No one has contacted me regarding the bug in the website..
As I mention – the “newest” option for new users that register to the website isn’t working.
I really need your help with that issue.Looking forward to your earliest reply,
Thanks,
Liron.Hi Liron,
Regarding to this
I want that every person that register to the website will appear as “new”.
This option is not available in kleo, and you should search for a plugin that do that.
Regarding the issue the newest tabs please provide an exact url where the widget appears,and a credentials to can view the page if is need.
Cause for this issue can be some plugins, so i suggest you to disable all plugins except buddypress,k-elements,revolution slider and Visual composer, if after disabling these you are able to switch to newest tab, enable plugins one by one to identify what causes this.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHey Radu,
Thanks for reaching out!
Nice to e-meet you! 🙂1. When I wrote “new”, I meant for one of Kleo theme options (Member Carusel), that isn’t working. This option exist in the theme, but when I click on it – it’s not doing anything. That’s what I meant. The option only working is “popular” right now.
I use Member Carusel on these two pages:
http://www.perfectalk.com/
http://www.perfectalk.com/members/Please help me to solve this issue.
2. I have another question, if I want to add or remove detalis at the profile fields, how I could do it?
I mean – If I want to remove Media button, or add Media to the profile field, it it possible?Looking forward to hear from you,
Thank,
Liron.Hi Liron,
Nice to meet you to !
1. The members and groups widget works take a look here : https://drive.google.com/file/d/0Bxo5b6iHWRMwR0RNVG9iZWJxdU0/view
Regarding the carousel you should have more members in carousel not only 8, the carousel will run if you will have from example 10 or 12 or more, the arrows will appear.
2. You can add profile fields that will appear on member profile to complete from wp-admin -> users -> profile fields -> add here your needed fields, then on user profile the fields will appear same as in registration cases the fields will appear to be completed by the user.
Regarding to
I mean – If I want to remove Media button, or add Media to the profile field, it it possible?
To be sure when i providing solution please provide a screenshot in that you will mark the media button.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHey Radu,
Thanks for reaching out!1. I didn’t say that the widget isn’t working, I say that the there are 3 options: popular, active and newest. The newest option isn’t working. And I want the newest option.
2. I add a photo with the profile options – If I want to add or delete options, how I could do it?
Thanks for your help,
Best,
Liron.Hi,
1. Try to repair user “last activity” data from wp-admin -> tools -> buddypress check “last activity” and repair let me know.
2. Please follow these links :
https://buddypress.org/support/topic/creating-a-page-with-nav-tab-subnav-for-buddypress-profiles/
https://buddypress.org/support/topic/adding-a-subnav-with-new-page-content-to-the-profileactivity-page/
https://buddypress.org/support/tag/subnav/Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHey Guys sorry for bumping this here but I just can’t figure out how to make a ticket on this website.
Anyway I am having a problem; my new members don’t show up in the members list. How can I solve this little issue? Thanks.
Hi,
New tickets can be opened from our navigation bar GET SUPPORT -> KLEO -> scroll down -> OPEN A NEW TICKET.
So this issue : members don’t show up in the members list, it’s solved?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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