Testimonials not showing 1 item at a time in carousel mode

[arbolife]

Hi,

Happy New Year to the kleo team !

I currently have 2 testimonials in the database and was showing 1 at a time. Now I noticed, that both are showing at the same time and they are weirdly aligned to the left, like it was missing a third one. I tried putting Min 1 Max 1 on the visual composer settings, but nothing changes.

Thanks,

Marc

[Laura]

Hello, can you share access so i can check it out? 🙂
Happy new year!

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[arbolife]

This reply has been set as private.

[Laura]

Hello, try to deactivate other plugins and test again, let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[arbolife]

This reply has been set as private.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Sorry for the late reply,

I saw now the shortcode it’s rendered correctly

But you should add 3 instead of 2 per row

It seems you should add new testimonials to can show more at the moment only two are published

Cheers
R.

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What support service includes ? What not ?

[arbolife]

Hi Radu,

Thanks, but the problem is not that I’m missing a third testimonial to display. The problem is that I want to display only 1 at a time and that used to work in a previous version. Check out my settings, they are clearly set to display a minimum of 1 and a maximum of 1 testimonial, yet there are 2 showing.

When it worked, there was only one showing and it was centered with the carousel setting to switch between them. I haven’t made any changes to the shortcodes, but now it doesn’t work.

See my setting in the picture attached.

Cheers,
Marc

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[Radu]

Yes I saw that,

Just tried to reproduce that on my local install using same settings and it works as it should did you have rewritten the testimonials functionality in child theme ?

Disabling child theme + all plugins excluding visual composer and k-elements this will behaves normally ? also don’t forgot to empty all caches

Test please in a dummy page to add only testimonials module using same settings and test

Let me know

Cheers
R.

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What support service includes ? What not ?

[arbolife]

Hi Radu,

Thanks for your help, in troubleshooting I found it’s connected to my child theme and then I found a CSS string that was causing this issue. Sorry for troubling you with this as it was all on my end.

Cheers,
Marc

[Radu]

Ok then,
Disabling from beginning child theme and plugins can save time on both sides

Cheers
R.

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