theme auto update failed

[laa4art]

I have child theme and placed my login name and key in updates. System didn’t do theme autoupdate. It’s also want easy to find version number. How I can get it in dashboard or available in one click?
Thanks,
Vad

[Radu]

Auto update would need to work the default without problems,

You can find kleo version by navigating to Appearance -> Themes -> Select KLEO (not child) and look for version (see screenshot)

Also you can update theme manually, read more here : https://archived.seventhqueen.com/documentation/kleo

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What support service includes ? What not ?

[Abe]

Once you put the themeforest username/api in Theme options – Theme update, you will the the available updates in WP admin – Dashboard – Updates

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[2825]

Hi,

I did an auto update and the site crashed.

Received the following error: Fatal error: Call to undefined function is_customize_preview() in /public_html/wp-content/themes/kleo/lib/options.php on line 2407.

Is there any way this theme can be installed without issue?
What do I need to do to fix it?

Many thanks.

[Abe]

Hi there, please update your wordpress install to get rid of that erro

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Author]

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