Theme conflict with Woocommerce

[josaade]

Hello,

Thank you for this great theme, I still have not found a better one…

I am having a conflict between the theme and Woocommerce One Page Checkout extension ; the validation button does not trigger any action and remains stuck.

(Seen on link below)

Please help me as quickly as possible as it is a very urgent matter to me.

Sincerely,

[josaade]

This reply has been set as private.

[Kieran_SQ]

Hi,

I have looked at this for you and whilst I am not familiar with the plugin you’re using it appears to be working as expected. I can firstly select either “Don ponctuel” or “Don récurrent”, which then opens a dropdown, I select the amount and press “Valider le montant” at which point the button disables. This is either a function or issue of the plugin you’re using as KLEO does not alter that element in any way.

The payment fragment on the right appears to refresh so I would presume at that point you may still continue to accept the payment.

If I am missing something please record a short video to share with me so I can see what you mean.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[josaade]

This reply has been set as private.

[josaade]

This reply has been set as private.

[josaade]

This reply has been set as private.

[Kieran_SQ]

Hi,

I am going to ask my colleague @Radu to take a look at this for you, they should be in touch soon.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Radu]

Hi,

Just let me know if using default wp theme you encounter the same or not!

If not provide to me FTP admin credentials to take a closer look

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[josaade]

This reply has been set as private.

[Radu]

Hi,

Trying to figure out for 1 hour and I cannot figure out, please wait until tomorrow when I will be assisted by the core developer.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[josaade]

Hello Radu,
Thank you as my customers cannot make donations for a while now.
Regards,

[Radu]

Hi,

Please take a look now, it should be ok.

I’ve added this snippet to your child theme to fix that.

COPY CODE

function sq_r172017_fix() {
	remove_filter( 'woocommerce_add_to_cart_fragments', 'kleo_woo_header_cart_fragment' );
}
add_action('init', 'sq_r172017_fix');

Let me know if it’s ok

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[josaade]

This reply has been set as private.

[josaade]

This reply has been set as private.

[Radu]

Hi,

Yes, it’s update proof! you can update without any problem.

Just add this css to fix the overlapping

COPY CODE

div#customer_details {
    display: inline;
}

div#order_review {
    display: inline-block;
}

If you are happy and you recommend our products and customer support service just leave us a review + 5* on the themeforest page if you want : https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

Best Regards
Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

The css will be added to wp-admin -> theme options -> General settings -> Quick CSS

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[josaade]

This reply has been set as private.

[Radu]

Hi,

I think for that thing ( scrolling in another section than Don )you should ask the plugin developer since in that page the plugin modifying the default behaviour.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[josaade]

This reply has been set as private.

[Radu]

Hi,

Show me a URL where it’s displayed and where isn’t.

Anyway, the go to top button will appear if you only when go to the bottom.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[josaade]

This reply has been set as private.

[josaade]

This reply has been set as private.

[Radu]

Hi,

Take a look at the screenshot

The rule it’s added directly in the page or by some plugin or from theme option quick css, maybe it’s added by that one-page plugin, you can ask the plugin author about a solution for that also i have a css solution that you can try

COPY CODE

a.kleo-go-top.on .icon-up-open-big:before { 
content: '\e975' !important;
}

Add the css to quick css area if this will not work add this code instead

COPY CODE

function force_css_overwide_go_up_icon() {

    echo'
<style>

a.kleo-go-top.on .icon-up-open-big:before { 
content: \'\e975\' !important;
}

</style>

';

}

add_action( 'wp_footer', 'force_css_overwide_go_up_icon', 999 );

The function needs to be pasted in wp-content/themes/kleo-child/functions.php

NOTE : Child theme needs to be installed and activated.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[josaade]

This reply has been set as private.

[Radu]

Hi,

Not visible on my end, did you have added the PHP function? I cannot see it on your page so add it, or if you have added it empty/purge all caches.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts