This topic has 8 replies, 2 voices, and was last updated 9 years by mlennox10.

  • Author
  • #53872
     mlennox10
    Participant

    Hi there,

    I made a mistake earlier and activated all plugins rather than updating them. This meant the site had a fatal error. I restored it through my hosting company however the theme has reverted back to a lot of the original settings such as: I have no site logos, the footer is the kleo copywrite, the page layout has gone to 2 column where it used to be full page, and the contact details to the right-side of breadcrumbs have reappeared.

    I’m in the process of changing it all back manually however this surely shouldn’t happen? Also the back up set it back to 1 day before the changes and yet it still has the reverted changes? Any ideas please?

    Thank you

    #53886
     sharmstr
    Moderator

    Do you have Kleo parent enabled instead of kleo child?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #53892
     mlennox10
    Participant

    No child is activated

    #53896
     mlennox10
    Participant

    I have changed almost all settings back but the sign up page is not working so the work you did seems to have disappeared.

    I wish there was a way of rolling back the site, plugins etc to a previous date but despite me running a site restore, it didn’t make a difference.

    #53905
     sharmstr
    Moderator

    That’s my point. The site was set up and all my code was added with the child theme enabled. You dont have any of that because you have the kleo parent theme enabled.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #53907
     mlennox10
    Participant

    The child theme IS enabled.

    My initial response was ‘no’ to to your question as to whether the parent page was enabled.

    #53913
     mlennox10
    Participant

    Apologies for the confusion but hopefully this is a good thing! 🙂

    #53917
     sharmstr
    Moderator

    I dont know what you did. I went in an readded the code I had put in theme options > general. I dont think it was all the code I gave you before since towards the end, I was only making changes on your site, not the dev site I set up for you. Good luck.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #53919
     mlennox10
    Participant

    Shawn, can we take this offline please? I’d sent an email earlier.

Viewing 9 posts - 1 through 9 (of 9 total)

The forum ‘General questions’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?