This topic has 5 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #65021
     fabienne
    Participant

    Hi,

    I have a problem with my lost password link from Theme My Login and do not have the skills to tell if this is theme-integration related or TML only related.

    The link i get in the reset password email points to a 404 when the user is logged OUT but i have tested it when I am logged in and it works. There is no point though, as someone who forgets their password isn’t logged in.

    This is the link in my email:

    To reset your password, visit the following address: /www.mywebsite.com/?page_id=5104&key=aarQqo8K3ylTPAxTV3t5&login=myusernamegoeshere

    I have confirmed with Web synthesis there is no cache happening on the server side.

    Post on TML support: https://wordpress.org/support/topic/reset-password-url-issue-web-synthesis

    Any pointers appreciated!

    Fab

    TourismTribe.com

    #65224
     Laura
    Moderator

    Hello, have you tried disabling other plugins that may be creating the issue? Sometimes Theme my login has those bugs

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #65910
     fabienne
    Participant

    Hi Laura,

    I have disabled everything – no change, then I have disabled theme my login and the link works without it.

    Any other advice?

    I only use TML to redirect users to different pages, maybe I can just get rid of TML but how do I redirect different members to different pages?

    Thanks

    TourismTribe.com

    #66148
     Laura
    Moderator

    Hello, by different member do you mean different membership levels?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #66151
     fabienne
    Participant

    Sorry yes different membership levels.
    What I have done now is I disabled TML and used Peter’s login redirect instead plus the WP Email login plugin and voila, it’s working great!

    TourismTribe.com

    #66351
     Laura
    Moderator

    Hello, great! glad you could find a way 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘General questions’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?