Theme Option Changes Not Sticking & Overriding Previously Set Settings

[jleger]

Hello, I’m having issues with the theme options. I loaded a demo of the site and have been developing it just fine. I went in to change a few things in the Theme Options panel (I was trying to find a way to hide the title and breadcrumbs for the site) and after submitting the changes the new settings do not stick but the style settings that I had previously set for the header (colors) is being overwritten. I’m including access to the site below as you’ll need to be logged in to see the actual site. Users that are not logged in are redirected to a wordpress.com site.

 

 

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jleger]

Ok. Do we know when we can expect some help? I’m on a timeline with the client.

[jleger]

Can someone please help? Now, I can’t make any changes whatsoever within the theme options or all of the CSS and styling that I imported and then customized is lost. PLEASE HELP!!!

[jleger]

Hello!!!!?

[Radu]

Hi,

Sorry for the late reply, I’ve tried to log in to you dashboard to check that, but the credentials are incorrect.

Meanwhile, try to add this line of code to your child theme functions.php and try to save again the theme options.

COPY CODE

add_filter( 'kleo_theme_options_ajax', '__return_false' );

The function needs to be pasted in wp-content/themes/kleo-child/functions.php

NOTE: Child theme needs to be installed and activated.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[jleger]

The issue was on the server side. I just needed to increase the amount of (something) that is allowed to pass through. I forget the exact name but I fixed it.

[Radu]

Ok then

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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