This topic has 9 replies, 5 voices, and was last updated 8 years by Laura.

  • Author
  • #62635
     saywee
    Participant

    hi there,

    after installing the theme and importing the demo content i am not able to access the theme options area. all points seems to be inactive and not clickable.

    i got two warnings shown above this area:

    Redux Framework Warning
    select2-css CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page..

    AND

    Redux Framework Warning
    select2-js CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page..

    several refreshes did not help.

    thank you for help!

    best, saywee

    #62677
     Laura
    Moderator

    Hello, could you share admin credentials so we can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #62702
     saywee
    Participant
    This reply has been set as private.
    #62842
     asd200
    Participant

    Hello. I have the same issue.

    Attachments:
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    #63221
     saywee
    Participant

    hey laura,

    did you receive the admin credentials?
    this topic is getting urgent.

    best, sebastian

    #63270
     speugh
    Participant

    Hey Saywee,

    Have you updated to 3.0.1 yet? I had the exact same problem last night and the update fixed it.

    Good luck, speugh

    #63281
     saywee
    Participant

    hey speugh,

    thank you so much for this suggestion!
    saved my deadline 🙂

    all the best to you,
    saywee

    #63595
     Laura
    Moderator

    Hello, glad you could resolve it! Thanks speugh!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #79267
     btheme
    Participant

    I am having the same issues. Any idea on what issue is and how to fix?
    WP 4.3.1

    #79443
     Laura
    Moderator

    Hello, what did you do before having the issue again? Let me know details so i can help you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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